Lead Administrative Coordinator

3 weeks ago

Sheffield, Sheffield, United Kingdom Irwin Mitchell Full time

Your Role

We are seeking a proactive and skilled individual to become a part of our National Family team as a Lead Administrative Coordinator. Our support team operates in a dynamic environment where managing multiple priorities is essential to uphold outstanding service levels for both our clients and colleagues. This position is designed to ensure that consistency is maintained across all operations.

This role encompasses a variety of administrative tasks within a large team, necessitating strong organizational skills and the ability to prioritize effectively. The ideal candidate will be adaptable to the shifting demands of the business while delivering exceptional client service, which is central to our mission.

  • Efficiently onboarding new clients while ensuring compliance requirements are fulfilled.
  • Overseeing the entire billing process from initiation to completion.
  • Communicating with clients and external parties, including courts, barristers, and experts, to assist with client cases.
  • Managing the schedules of fee-earners, arranging travel, preparing agendas, and taking minutes.
  • Assisting in the preparation of court documents, forms, and bundles.
  • Maintaining accurate and organized client files, ensuring timely compliance actions are taken.
  • Participating in internal meetings to represent the support team and assist with various events and business development initiatives.
  • Providing support for project work and aiding the National Family team in advancing activities aligned with our objectives.

About You

We are looking for a collaborative individual who is willing to commit to working a minimum of three days from one of our vibrant offices, with the flexibility to work from home two days a week.

  • A quick learner who is solution-oriented and takes initiative to ensure tasks are completed.
  • Open to embracing our digital, agile, and dynamic work methods in response to business and client needs.
  • Prior administrative experience is preferred, particularly within the family law sector.
  • Ability to work efficiently under pressure and adjust priorities as necessary.
  • Excellent client care skills along with strong verbal and written communication abilities.
  • Exceptional attention to detail and accuracy.

Our Benefits - What We Can Offer You

  • 25 days of annual leave plus bank holidays, with the option to purchase additional holiday hours.
  • Generous and flexible pension schemes.
  • Two paid volunteering days each year for a cause of your choice.
  • Membership with Westfield Health, providing refunds on medical services and access to Aviva Digital GP services.

We also promote a variety of well-being initiatives to support positive mental health both in and out of the workplace. Our Flexible by Choice program allows colleagues more autonomy over a hybrid working model, subject to role, team, and client requirements.

We have been recognized in the Best Workplaces for Wellbeing for Large Organizations.

Our commitment to responsible business practices is integral to our identity. We strive to create a diverse and inclusive workplace where all colleagues can thrive, supported by various inclusion network groups.

Our dedication to social responsibility, community engagement, and addressing climate change is fundamental to our ethos, encompassing four key areas: Our People, Our Community, Our Environment, and Our Pro Bono efforts.

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