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Lead Administrative Coordinator

2 months ago

Sheffield, Sheffield, United Kingdom Irwin Mitchell Full time

Your Role

We are seeking a proactive and organized individual to join our National Family team as a Lead Administrative Coordinator. This position is essential in maintaining outstanding service levels for both our clients and colleagues in a dynamic and fast-paced environment. You will handle a variety of administrative tasks within a large team, making effective time management and prioritization skills vital.

Key Responsibilities:

  • Efficiently onboarding new clients while ensuring compliance requirements are fulfilled.
  • Overseeing the billing process from initiation to completion.
  • Communicating with clients and external parties, including legal professionals, to assist with client cases.
  • Managing the schedules of fee-earners, arranging travel, and preparing meeting agendas and minutes.
  • Assisting in the preparation of legal documents, forms, and bundles.
  • Maintaining accurate and organized client files, ensuring timely compliance actions are taken.
  • Participating in internal meetings to represent the support team and contribute to meetings, events, and business development initiatives.
  • Providing support for project work and assisting the National Family team in achieving its objectives.

About You:

We are looking for a collaborative individual who is committed to working a minimum of three days from one of our vibrant offices, with the flexibility to work from home two days a week.

  • A quick learner who is solution-oriented and takes initiative to ensure tasks are completed.
  • Willing to adapt to our digital, agile, and dynamic working methods in response to business and client needs.
  • Previous administrative experience is preferred, particularly in the family law sector.
  • Able to work efficiently under pressure and adjust priorities as necessary.
  • Exceptional client care skills along with strong verbal and written communication abilities.
  • High level of accuracy and attention to detail.

Our Benefits - What We Offer:

  • Standard 25 days of holiday plus bank holidays, with the option to purchase additional holiday hours.
  • Generous and flexible pension schemes.
  • Two paid volunteering days each year for a cause of your choice.
  • Membership with Westfield Health, providing refunds on medical services and access to Aviva Digital GP services.

We also promote a range of well-being initiatives to support positive mental health both in and out of the workplace. Our Flexible by Choice program offers colleagues more options for hybrid working arrangements, subject to role, team, and client requirements.

We have been recognized in the Best Workplaces for Wellbeing for Large Organizations.

Our commitment to responsible business practices is central to our identity. We strive to be a diverse and inclusive workplace where all colleagues can thrive, supported by various inclusion network groups.

Our dedication to social responsibility, community investment, and addressing climate change is integral to our mission, encompassing four key areas: Our People, Our Community, Our Environment, and Our Pro Bono efforts.