Front Desk Associate

3 weeks ago


Blackpool, Blackpool, United Kingdom Village Hotels - Blackpool Full time
Be the Face of Village Hotels - Blackpool

We're on the hunt for a charismatic Receptionist to join our team at Village Hotels - Blackpool. As the first point of contact for our guests, you'll be the face of our hotel, setting the tone for an unforgettable experience.

About the Role

We're looking for someone who embodies the Village spirit - warm, vibrant, and full of personality. As a Receptionist, you'll be the go-to expert for everything from hotel information to local recommendations. Your passion for delivering exceptional guest experiences will shine through in every interaction.

What You'll Do
  • Provide a warm welcome to every guest, making them feel valued and at home.
  • Be a font of knowledge, sharing insider tips and recommendations to make our guests' stays unforgettable.
  • Proactively solve problems and anticipate guests' needs, ensuring their stay is nothing short of perfect.
  • Work collaboratively with other departments to ensure seamless service delivery.
What We Offer

As a Receptionist at Village Hotels - Blackpool, you'll enjoy a range of benefits, including:

  • Complimentary full leisure club membership for you and a family member or friend.
  • Employee Discount on overnight stays at Village Hotels.
  • 50% discount on Food and Drink purchased on or off shift at any Village Hotel.
  • Exciting training platform with gamified learning.
  • Discounts and cashback offers on many High Street Brands.
  • A range of Well-being and Healthcare benefits.
  • Financial wellbeing support via Salary Finance.
  • Employee Assistance Programme.
  • Flexible working hours.
  • A fun, supportive, and inclusive work environment with loads of Development opportunities.
  • Regular team events with our BIG People days monthly.
  • Excellent Reward and Recognition Incentive schemes.
  • Monthly well-being programme for all employees to support your mental health.
  • Anniversary rewards for key milestones of service.
  • Holiday Purchase scheme.
  • Birthday day off.
  • Electric car salary sacrifice scheme.
What We're Looking For

We need someone with:

  • Personality, and bags of it
  • A great memory, to add that personal touch for returning guests.
  • Proactive problem-solving skills.
  • A passion for delivering the best guest experience.
  • Strong communication skills.
  • A team player with the ability to partner with other departments.

Ready to be part of something new and special? Apply now to join our Village team and experience the difference for yourself



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