Financial Benefits and Assessment Specialist

4 weeks ago

Bury, Borough of Bury, United Kingdom Bury Council Full time

Department: Financial Assessments and Benefits Service

The Financial Assessments and Benefits Service is currently enhancing its resources and refining its processes. This team operates within the Adult Social Care Financial Support Service, delivering a range of essential services for adults in need of care.

  • Conducting financial evaluations to determine individual contributions towards their care service packages.
  • Providing guidance and information regarding care service fees.
  • Offering assistance and advice on claiming various welfare benefits managed by the Department of Work and Pensions.
  • Issuing invoices for care service fees.

We are seeking to recruit two Financial Benefits and Assessment Specialists.

The primary responsibilities include performing financial evaluations and ensuring that individuals are claiming all applicable DWP benefits. This role involves delivering advice and support concerning client contributions, benefit applications, and the relevant charging policies and procedures. Communication can occur through various channels, including postal correspondence, telephone, email, or in-person meetings.

We are looking for motivated individuals who are eager to contribute to the growth of our team and the services we provide. Candidates should have experience in a financial environment, possess strong numerical abilities, and be capable of interpreting complex regulations and policies to make informed decisions.

The ideal applicant will demonstrate effective prioritization and management of their workload to meet strict deadlines, alongside exceptional customer service and communication skills.

Proficiency in standard office IT applications, including MS Office, is essential.

Standard working hours are 37 hours per week, aligned with the typical business working week. An Agile Working policy is in place, allowing for some flexibility in work location.

About Bury Council
Bury Council is dedicated to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expects all employees to share this commitment. Appointments may be contingent upon a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service. In line with safer recruitment practices, applicants should ensure their application or CV includes a comprehensive employment history, with explanations for any employment gaps. Successful candidates will be required to provide relevant references covering the past ten years, and character references will not be accepted.

As a Corporate Parent, it is vital that the work and services delivered consider the needs of care-experienced young people, promoting their life opportunities and empowering them to influence the policies, services, and decisions that affect them, while championing their rights and ensuring they have the best possible upbringing.


Benefits of Employment with Bury Council
To learn more about the benefits of working with Bury Council, please visit our employment resources. We support our employees in working with flexibility, where appropriate for the role and service requirements. We are committed to fostering an inclusive society that values and embraces diversity, recognizing the skills, abilities, and experiences that all individuals bring to the workforce and the wider community. We guarantee an interview for disabled individuals, looked-after children/care leavers, armed forces personnel (including reservists and veterans), and caregivers of adults or disabled children who meet the essential criteria.

Next Steps

For further information regarding this role, please reach out to the Service Manager of the Adult Social Care Financial Support Service.

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