Parts Sales Representative

5 days ago

Kidlington, United Kingdom TPS Full time
Job Description

Job Title: Parts Sales Executive

Job Summary:

We are seeking a highly motivated and results-driven Parts Sales Executive to join our team at TPS, a leading provider of Genuine Parts and products for Volkswagen Group vehicles. As a Parts Sales Executive, you will play a critical role in delivering exceptional customer service and driving sales growth.

Key Responsibilities:

  • Achieve personal KPIs and revenue objectives with target customers
  • Accurately identify parts to meet customer sales requirements
  • Utilize all product promotions effectively to achieve specific targets set
  • Identify and leverage potential sales opportunities within customer base
  • Maintain own product knowledge and awareness of competitor activity
  • Build strong working relationships with customers through regular contact and face-to-face visits
  • Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice
  • Provide timely communication to customers on their credit status
  • Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service
  • Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales
  • Handle incoming calls and customer enquiries within KPIs, using the approved greeting
  • Ensure the proper and accurate use of all systems to search and order parts
  • Complete all required documentation accurately and promptly
  • Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual

Requirements:

  • A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment
  • Confident and capable communicator with proven experience of selling in a fast-paced and/or telesales environment
  • Passion for providing a great customer service experience
  • Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders
  • A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis
  • Excellent attention to detail and accurate record-keeping
  • IT literate, preferably with a good working knowledge of MS Excel
  • A passion for the automotive industry

What We Offer:

  • A motivating and inclusive workplace in which talent is truly recognised and rewarded
  • A genuine platform to excel and achieve your career objectives
  • A commitment to attracting and developing our people
  • A Learning and Development pathway to ensure personal growth and career success
  • A commitment to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business

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