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Customer Service Representative
2 months ago
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.
Key Responsibilities:
- Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
- Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring high standards of presentation and display.
- Process customer transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
- Contribute to achieving sales targets by promoting products, suggesting sales, and providing product information to customers.
- Participate in visual merchandising and stock management activities to ensure the store looks its best at all times.
What We Offer:
- A competitive hourly rate of £12.40-£13.35.
- A 20-30 hour contract, providing a great work-life balance.
- Night shifts, offering a unique opportunity to work in a fast-paced and dynamic environment.
- 30-35 days' holiday (pro rata), allowing you to relax and recharge.
- 10% in-store discount, giving you access to exclusive deals and savings.
- Enhanced family leave, providing support for your loved ones.
About Us:
Lidl is a leading international retailer, committed to providing high-quality products and exceptional customer service. We are passionate about delivering value to our customers and creating a positive work environment for our colleagues.
