Customer Service Representative
4 weeks ago
Customer Service Role Overview
We are seeking a skilled and customer-focused individual to join our Home Connections Team in Blackburn. As a Customer Service Representative, you will be responsible for guiding new customers through the process of getting their products and services connected, addressing any initial queries, and providing exceptional support.
Key Responsibilities
- Provide exceptional customer service over the phone, ensuring a positive experience for new customers.
- Guide customers through the process of getting their products and services connected, addressing any initial queries or concerns.
- Work collaboratively with the team to ensure seamless customer onboarding and support.
What We Offer
- A competitive starting salary of £25,267.00.
- Huge discounts on EE & BT products, including mobile and broadband services.
- Support in carving your own career path, with opportunities for professional development and growth.
- Season Ticket Travel Loan, to help with travel expenses.
- Volunteering days, to give back to the local community.
- Optional Private Healthcare and Dental, to protect you and your family.
Why Choose Us?
We offer a supportive and inclusive work environment, with a focus on employee well-being and development. Our team is passionate about delivering exceptional customer service, and we're committed to helping you succeed in your role.
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