Customer Service Representative
1 month ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team in Blackburn, United Kingdom. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.
Responsibilities:
- Provide excellent customer service and assist customers with product selection, ensuring a positive shopping experience.
- Offer product knowledge and advice to customers, ensuring they find the perfect product.
- Operate the cash register and handle transactions efficiently, minimizing wait times and ensuring a smooth customer experience.
- Maintain the store's visual presentation and stock levels, ensuring a clean and tidy environment.
- Assist with stock replenishment and inventory checks, ensuring accurate stock levels.
- Meet or exceed sales targets set by the store management, driving sales growth and success.
Requirements:
- Previous experience in retail or customer service is highly desirable.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Ability to work in a fast-paced environment, with a flexible and adaptable attitude.
- Friendly, approachable, and customer-oriented attitude, with a passion for delivering exceptional customer service.
- Basic IT skills for till and stock management systems, with the ability to learn new systems quickly.
Benefits:
- Competitive hourly wage and sales incentives, recognizing and rewarding outstanding performance.
- Employee discounts on store products, offering a range of benefits and perks.
- Training and development opportunities, enabling you to grow and develop within the company.
- Friendly and supportive team environment, with a focus on collaboration and teamwork.
- Flexible working hours, allowing you to balance work and personal life.
If you are passionate about retail and customer service, we encourage you to apply for this exciting opportunity.
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