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Customer Service Representative
1 month ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Representative. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our members.
Key Responsibilities:
- Provide excellent customer service and support to members across all channels, including face-to-face, phone, and digital.
- Deal with customer queries and concerns in a professional and empathetic manner.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Contribute to the development and implementation of branch initiatives and projects.
About You
We are looking for someone who is passionate about delivering exceptional customer service and has a strong desire to make a positive impact on our members' lives. You will be a team player with excellent communication and interpersonal skills, and be able to work in a fast-paced environment.
Key Requirements:
- Excellent customer service skills and a strong desire to deliver exceptional service.
- Ability to work in a team environment and contribute to team goals and objectives.
- Strong communication and interpersonal skills.
- Ability to adapt to changing priorities and work in a fast-paced environment.
What We Offer
We offer a competitive salary and benefits package, including a personal pension, up to 2 days of paid volunteering a year, and access to an annual performance-related bonus. We also offer a range of training and development opportunities to help you progress your career.
So if you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.
Apply now to join our team and start making a difference in the lives of our members.
