Customer Service Representative

1 month ago


Blackburn, Blackburn with Darwen, United Kingdom SUEZ Full time
Job Summary

We are seeking a highly skilled and motivated Customer Support Officer to join our team at SUEZ. As a key member of our customer service team, you will be responsible for managing customer relationships, resolving issues, and promoting our services.

Key Responsibilities
  • Proactively manage customer relationships to ensure timely resolutions and retention.
  • Identify and report any trends or issues that may impact customer relations.
  • Collaborate with internal stakeholders to ensure seamless service delivery.
  • Develop and implement strategies to promote our services and improve customer satisfaction.
  • Manage the handover of accounts from FSE to the retentions team and maintain up-to-date knowledge of current costs and prices.
About SUEZ

SUEZ is a global leader in the management of resources, and we are committed to providing our customers with a standard of service that goes above and beyond. We believe in the importance of sustainable resource management and are dedicated to making a positive impact on our local communities.

We offer a range of benefits and rewards to our employees, including development opportunities, competitive salaries, and a positive work-life balance. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.



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