Sales / Customer Service Representative

7 days ago


Wolverhampton, Wolverhampton, United Kingdom Hays Specialist Recruitment Limited Full time

Your New Opportunity

  • Process customer orders and respond to inquiries in a timely and professional manner.
  • Support the growth and retention of the customer base by providing exceptional customer service and building strong relationships.
  • Update customer information and maintain accurate records.
  • Advise customers on products and services, and offer alternatives to meet their needs.
  • Liaise with internal teams, such as warehouse and distribution, to ensure seamless customer experiences.
  • Log and resolve customer issues in a prompt and efficient manner.
  • Perform general administrative duties to support the sales and customer service team.

Requirements

  • Proven experience in customer service and sales is essential.
  • Excellent administration skills, including data entry and record-keeping.
  • Exceptional communication skills, both written and verbal, with a strong telephone manner.

About the Company

Hays Specialist Recruitment Limited is a leading recruitment agency, providing expert staffing solutions to businesses across various industries. As a valued member of our team, you will have the opportunity to work with a diverse range of clients and candidates, and contribute to the growth and success of our organization.



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