Sales / Customer Service Representative

5 days ago


Wolverhampton, Wolverhampton, United Kingdom Hays Specialist Recruitment Limited Full time

Join a Thriving Business in Wolverhampton

Hays Specialist Recruitment Limited is working with a dynamic business based in the Wolverhampton area. Due to growth, the company is looking to expand its Sales and Customer Service team with a full-time, permanent position in their office.

About the Role

  • Process customer orders and respond to inquiries in a timely and professional manner.
  • Support the retention and growth of the customer base by providing exceptional customer service and building strong relationships.
  • Update customer information and maintain accurate records.
  • Advise customers on products and services, and offer alternatives to meet their needs.
  • Liaise with the warehouse and distribution teams to ensure seamless order fulfillment.
  • Log and resolve customer issues in a prompt and efficient manner.
  • Perform general administrative duties to support the team's success.

Requirements

  • Previous experience in customer service and sales is essential.
  • Excellent administration skills and attention to detail.
  • Exceptional communication skills and a professional telephone manner.

What We Offer

Hays Specialist Recruitment Limited is committed to providing a supportive and dynamic work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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