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Sales / Customer Service Representative
2 months ago
Join a Thriving Business in Wolverhampton
Hays Specialist Recruitment Limited is working with a dynamic business based in the Wolverhampton area. Due to growth, the company is looking to expand its Sales and Customer Service team with a full-time, permanent position in their office.
About the Role
- Process customer orders and respond to inquiries in a timely and professional manner.
- Support the retention and growth of the customer base by providing exceptional customer service and building strong relationships.
- Update customer information and maintain accurate records.
- Advise customers on products and services, and offer alternatives to meet their needs.
- Liaise with the warehouse and distribution teams to ensure seamless order fulfillment.
- Log and resolve customer issues in a prompt and efficient manner.
- Perform general administrative duties to support the team's success.
Requirements
- Previous experience in customer service and sales is essential.
- Excellent administration skills and attention to detail.
- Exceptional communication skills and a professional telephone manner.
What We Offer
Hays Specialist Recruitment Limited is committed to providing a supportive and dynamic work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
