Head of Compliance and Risk Management

4 days ago


Oxford, Oxfordshire, United Kingdom Contego - Global Talent Solutions Full time
Job Description

Contego - Global Talent Solutions is seeking a highly skilled and experienced professional to fill the role of Head of Compliance and Risk Management.

Key Responsibilities:

  • Conduct regular internal audits to ensure compliance with commercial contractual obligations, including adherence to agreed fees, savings, and other key performance indicators (KPIs).
  • Monitor and report on customer quality management process adherence, ensuring all quality standards are consistently met.
  • Oversee internal business process compliance with key KPIs, including order-to-invoice timeliness and other critical operational metrics.
  • Manage external 3rd party contract audits, including the gathering, assessment, and presentation of audit data to agreed timescales.
  • Develop and implement robust reporting mechanisms to provide accurate and timely updates on compliance status across the organisation – internal and external KPIs.
  • Prepare detailed reports for senior management, highlighting areas of non-compliance and recommending corrective actions.
  • Ensure transparency and accountability through regular communication of compliance performance to relevant stakeholders.
  • Identify opportunities for process improvement to enhance compliance and operational efficiency.
  • Develop and deliver training programmes to educate employees on compliance requirements and best practices.
  • Foster a culture of compliance and continuous improvement within the organisation.
  • Assess and mitigate compliance risks by implementing robust risk management frameworks.
  • Work closely with the legal and risk management teams to ensure all regulatory and contractual obligations are met.

Requirements:

  • Fluent English speaker – additional languages an advantage.
  • Degree or equivalent qualification in Business, Law, Finance, or a related field.
  • Experience in a compliance or auditing role, preferably within a commercial or business environment – and specific industry experience would be advantageous.
  • Strong understanding of commercial contracts, quality management processes, and internal business operations.
  • Excellent analytical skills with the ability to interpret data and provide actionable insights.
  • Proven track record of developing and implementing compliance programmes and driving process improvements.
  • Attention to detail and a meticulous approach to auditing and compliance.
  • Proficiency in appropriate software and tools – must be excellent on excel and with VBA code know-how.

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