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Executive Director

2 months ago

Reading, Reading, United Kingdom whitbread Full time

Job Opportunity: Executive Director

We are seeking an experienced Executive Director to lead our restaurant team at Whitbread. As a key member of our management team, you will play a pivotal role in driving business success and delivering exceptional customer experiences.

Key Responsibilities:

  • Recruit, onboard, and induct new team members to ensure a high-performing team.
  • Develop and lead a team of management and staff, focusing on retention and employee engagement.
  • Analyze sales figures and forecast revenue to maximize opportunities.
  • Effectively manage controllable costs and site P&L to drive business growth.
  • Support the Regional Operations Manager in achieving long-term business goals.
  • Drive individual high performance through regular one-to-one meetings.
  • Maintain a high level of attention to detail in a fast-paced environment.
  • Embed the company values and ensure team members are knowledgeable and confident in delivering them.
  • Ensure all health and safety measures are met to the highest standard.
  • Focus on achieving high guest satisfaction measures.

Requirements:

  • Experience in a high-volume, guest-facing leadership role with a branded operation.
  • Ability to champion change and implement new ideas with the team.
  • Passion for delivering exceptional customer experiences and driving business growth.
  • Strong leadership and management skills, with a focus on employee engagement and retention.
  • Ability to analyze sales figures and forecast revenue to maximize opportunities.
  • Excellent communication and interpersonal skills.

About Us:

Whitbread is a dynamic and innovative company that values diversity and inclusion. We believe that everyone is unique and should have no barriers to entry or limits to ambition. We are committed to creating a workplace that is inclusive and welcoming to all, regardless of background or situation.

What We Offer:

  • A competitive salary and bonus structure.
  • Excellent benefits and discounts.
  • Opportunities for career development and growth.
  • A dynamic and supportive work environment.