Hotel Operations Coordinator

2 months ago


London, Greater London, United Kingdom Accor Full time

Job Description

As a multi-skilled day/night Team Member at Accor, you will be responsible for overseeing hotel operations, ensuring exceptional guest experiences, and delivering high levels of service.

Key Responsibilities:

* Check guests in and out, addressing any needs that may arise
* Prepare drinks, make pizzas, and perform other tasks as required
* Make new reservations, answer phone calls, and handle cash transactions
* Oversee security and health and safety protocols
* Perform basic cleaning duties as needed

Requirements:

* Experience in a similar role, preferably in a hotel environment
* Positive attitude and ability to work well within a team
* Commitment to delivering high levels of guest service
* Smart and professional appearance
* Positive attitude and passion for hospitality

Benefits:

* Competitive day and night rates
* Pension Scheme
* Discount Card for use in Accor Hotels Worldwide
* Complimentary stays in UK hotels (subject to availability and T&C)
* Training and Development opportunities
* Additional holidays with service
* International Development Opportunities
* And more: recommend a friend scheme; Employee Advisory Service;

If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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