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Sales Operations Specialist

2 months ago

London, Greater London, United Kingdom Aston Carter Full time
Job Description

Aston Carter, a leading global technology firm, is seeking a Sales Operations Coordinator. This position is fully remote and based in the UK, requiring a solid understanding of Salesforce.

Key Responsibilities:

  • Oversee the tactical execution of communication initiatives related to partnerships, including onboarding processes, marketing development funds (MDF), and incentive payouts.
  • Handle support inquiries and escalations from partners, ensuring prompt and effective resolution of issues.
  • Facilitate and organize consistent communications with partners, which may include surveys, marketing updates, product announcements, and research requests.
  • Collaborate with Engineering and Product teams to troubleshoot and resolve technical challenges faced by partners.
  • Act as the primary contact for partners regarding operational and sales-related inquiries.
  • Deliver an exceptional partner experience through timely follow-ups, regular updates, and enhanced visibility within the organization.

Qualifications:

  • Ability to work independently while managing operational tasks.
  • Experience in engaging with cross-functional teams to resolve challenges.
  • Background in consulting, strategic partnerships, account management, or project management.
  • Strong communication skills with the ability to convey insights to diverse audiences, including senior management.
  • Passionate about problem-solving and delving into complex issues.
  • Self-motivated with a proven history of taking initiative.
  • Experience in cross-functional collaboration and prioritizing tasks for multiple stakeholders.

Required Skills:

  • Sales expertise
  • Operational proficiency
  • Operations analysis
  • Salesforce CRM knowledge
  • Analytical capabilities
  • Administrative skills

Employee Value Proposition:

Join a global organization with the flexibility of remote work.