Customer Experience Project Manager
7 days ago
Cornucopia IT Resourcing is seeking a seasoned Project Delivery Manager to join their customer services operations team.
Job Summary:
The ideal candidate will have a strong background in Customer Experience Management and Enterprise Software solutions consulting. They will be responsible for leading projects that require deep knowledge of business practices in Customer Service and business application knowledge.
Key Responsibilities:
- Lead projects that involve Customer Experience Management Platforms (e.g. Sprinklr, Sales Force, Zendesk, Khoros or equivalent)
- Support integrations projects by leveraging standardized connectors to Enterprise Software Solutions in complex customer environments
- Develop proof-of-concept applications using available SDKs and APIs
Requirements:
- Strong experience with one or more Customer Experience Management Platforms
- Experience with Enterprise Software solutions consulting
- Ability to write proof-of-concept applications using available SDKs and APIs
What We Offer:
A competitive salary of £60,000 - £70,000 and a great benefits package.
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