Customer Service Representative

6 days ago


Fort William, Highland, United Kingdom NatWest Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Personal Banker in Fort William. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and building strong relationships with our valued customers.

Key Responsibilities
  • Provide proactive and personalized support to customers, understanding their financial needs and goals.
  • Process general banking requests, such as payments, balance inquiries, and transfers, with high levels of accuracy and efficiency.
  • Help customers understand the various banking options and services available, and identify opportunities to promote simple financial products.
  • Collaborate with other teams to provide a seamless customer experience and achieve business objectives.
Requirements
  • A passion for customer service and a customer-centric approach to work.
  • Strong communication and interpersonal skills, with the ability to work well in a team environment.
  • The ability to thrive under pressure and continuously improve service for customers while meeting personal and business goals.
  • A commitment to developing new skills and taking on additional responsibilities.
What We Offer
  • A competitive salary of £24,750 per year (pro rata for hours worked).
  • A comprehensive structured training program, with ongoing coaching and support to enhance development and open up progression opportunities.
  • A generous holiday entitlement of 33 days (pro rata for hours worked), with the option to work flexibly to meet business needs.
  • A range of benefits, including a contribution to help you save for retirement, and the option to choose from a range of protection, healthcare, or lifestyle benefits through NatWest Group Benefits.


  • Fort William, Highland, United Kingdom Morrisons Full time

    Join Our Team as a Customer Service Representative At Morrisons, our store personnel are integral to the fabric of the local community, and our Customer Service Representatives deliver exceptional service that creates an enjoyable atmosphere for our customers. Key Responsibilities: Provide outstanding customer service and support. Work flexible hours,...


  • Fort William, Highland, United Kingdom Morrisons Full time

    Position OverviewAs a Customer Service Representative, you will play a vital role in creating a lively atmosphere in our retail locations, delivering exceptional service and a welcoming presence that our customers appreciate. Key ResponsibilitiesYour responsibilities will include:Engaging with customers to ensure a positive shopping experience.Assisting with...


  • Fort William, Highland, United Kingdom Morrisons Full time

    Position OverviewOur retail teams are integral to the local community, and our Customer Service Representatives deliver exceptional service that keeps our patrons returning.This role is dynamic and fast-paced, encompassing various responsibilities from managing inventory to assisting customers at the checkout. Our dedicated team is committed to exceeding...


  • Fort William, Highland, United Kingdom Mandeville Recruitment Group Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Advisor / Sales Assistant to join our team at Mandeville Recruitment Group. This is a fantastic opportunity for someone looking to progress their career in sales and customer service.Key ResponsibilitiesEnsure outstanding levels of customer service at all times, both face-to-face...


  • Fort William, Highland, United Kingdom Lidl Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and customer...


  • Fort William, Highland, United Kingdom Lidl Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and customer...


  • Fort William, Highland, United Kingdom NatWest Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Personal Banker in Fort William. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and supporting our valued customers in achieving their financial goals.Key ResponsibilitiesProvide proactive and...


  • Fort William, Highland, United Kingdom NatWest Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Personal Banker in Fort William. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and supporting our valued customers in achieving their financial goals.Key ResponsibilitiesProvide proactive and...


  • Fort William, Highland, United Kingdom Kingdom Services Group Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Meet and Greet Customer Service Operative at a Morrisons store in the Fort William area.As a key partner to Morrisons Supermarkets, Kingdom Services Group Ltd is committed to delivering exceptional customer service and creating a welcoming environment for...


  • Fort William, Highland, United Kingdom NatWest Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Personal Banker in Fort William. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and helping our customers achieve their financial goals.Key ResponsibilitiesProvide proactive and personalized support...


  • Fort William, Highland, United Kingdom Kingdom Services Group Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Meet and Greet Customer Service Operative at a Morrisons store in the Fort William area.As a key partner to Morrisons Supermarkets, Kingdom Services Group Ltd is committed to delivering exceptional customer service and creating a welcoming environment for...


  • Fort William, Highland, United Kingdom NatWest Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Personal Banker in Fort William. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and helping our customers achieve their financial goals.Key ResponsibilitiesProvide proactive and personalized support...


  • Fort William, Highland, United Kingdom Lidl Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key Responsibilities:Provide excellent customer service, responding to...


  • Fort William, Highland, United Kingdom Lidl Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key Responsibilities:Provide excellent customer service, responding to...


  • Fort William, Highland, United Kingdom Kingdom Services Group Ltd Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Meet & Greet Customer Service Operative at a Morrisons store in the Fort William area.About the Role:As a Meet & Greet Customer Service Operative, you will be the first point of contact for customers entering the store, providing a warm and welcoming...


  • Fort William, Highland, United Kingdom Lidl Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to...


  • Fort William, Highland, United Kingdom Lidl Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to...


  • Fort William, Highland, United Kingdom Kingdom Services Group Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Meet and Greet Customer Service Operative at a Morrisons store in the Fort William area.As a key partner to Morrisons Supermarkets, Kingdom Services Group Ltd is committed to delivering exceptional customer service and creating a welcoming environment for...


  • Fort William, Highland, United Kingdom Kingdom Services Group Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Meet and Greet Customer Service Operative at a Morrisons store in the Fort William area.As a key partner to Morrisons Supermarkets, Kingdom Services Group Ltd is committed to delivering exceptional customer service and creating a welcoming environment for...


  • Fort William, Highland, United Kingdom Lidl in Deutschland Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of our store.Key...