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Customer Service Representative

2 months ago

Fort William, Highland, United Kingdom Lidl Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities:

  • Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring high standards of presentation and display.
  • Process customer transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Contribute to achieving sales targets by promoting products, offering recommendations, and providing excellent customer service.
  • Participate in visual merchandising and stock management activities to ensure the store looks its best at all times.

What We Offer:

  • A competitive hourly rate of £13.35 per hour.
  • A 30-hour contract with various shifts available.
  • 30-35 days' holiday (pro rata) per year.
  • 10% in-store discount.
  • Pension scheme.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.