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Customer Service Representative

2 months ago

Fort William, Highland, United Kingdom Lidl Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring high standards of presentation and display.
  • Process customer transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Contribute to achieving sales targets by promoting products, offering recommendations, and providing excellent customer service.
  • Participate in visual merchandising and stock management activities, ensuring that products are displayed attractively and stock levels are maintained.
What We Offer
  • A competitive hourly rate of £13.35.
  • A 30-hour contract with various shifts available.
  • 30-35 days' holiday (pro rata) per year.
  • 10% in-store discount.
  • Pension scheme.
About Us

Lidl is a dynamic and fast-paced retail environment that offers a unique and challenging work experience. As a Customer Assistant, you will have the opportunity to develop your skills and knowledge, working with a talented and diverse team of colleagues.