Senior Service Administrator

3 days ago


Hemel Hempstead, Hertfordshire, United Kingdom Jago Consultants Full time
About the Role

We are seeking a highly skilled and experienced Senior Service Administrator to join our team at Jago Consultants. As a key member of our operations team, you will play a vital role in delivering exceptional service to our clients and driving business growth.

Key Responsibilities
  • Departmental Administration: Maintain high standards of administration, ensuring seamless day-to-day operations and efficient use of resources.
  • Process Efficiency: Collaborate with retailers to achieve industry-leading standards of process efficiency, driving continuous improvement and innovation.
  • Customer Awareness: Maximize customer awareness of all available retailer services, ensuring a comprehensive understanding of our offerings.
  • Service Profitability: Utilize professional sales techniques to maximize service profitability, driving revenue growth and business success.
Requirements
  • Previous Experience: While previous experience is desirable, it is not essential. We are open to candidates with transferable skills and a strong passion for delivering exceptional service.
  • Customer Satisfaction: Demonstrate exceptional customer satisfaction skills, providing outstanding communication and ensuring customer needs are met.
  • Efficiency and Organization: Showcase efficiency, organization, and flexibility, with the ability to adapt to changing priorities and deadlines.
  • Management Experience: Possess management experience, with a proven track record of leading teams and driving business results.
  • Driving License: Hold a full driving license with fewer than 6 points, ensuring safe and efficient travel.
Package

We offer a competitive package, including:

  • Basic Salary: Up to £27,000, with opportunities for growth and development.
  • OTE: £35,000 Plus, reflecting your hard work and dedication.
  • Holidays: 22 days holiday, providing a healthy work-life balance.
Contact

For more information, please contact Gary at Jago Consultants.



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