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Senior Administrator

2 months ago

Hemel Hempstead, Hertfordshire, United Kingdom Reed Full time

Job Summary:

We are seeking a highly skilled and experienced Senior Administrator to join our team at Reed. As a Senior Administrator - Global Equity Specialist, you will be responsible for providing exceptional support to our clients and stakeholders in the administration of global equity plans.

Key Responsibilities:

  • Support the C&B Director: Collaborate with the Compensation and Benefits Director to ensure the smooth administration of global equity plans for all employees globally.
  • Coordinate with Cross-Functional Teams: Act as the main point of contact between HR, Finance, Payroll, and the equity global vendor, ensuring seamless communication and coordination.
  • Manage Ongoing Transactions: Oversee and administer all ongoing transactions, including equity plan enrollments, transactions, and terminations.
  • Reporting and Analytics: Prepare regular reports and analytics on equity plan activity, ensuring accurate and timely data.
  • Customer Service: Provide exceptional customer service to employees, management, and other stakeholders, ensuring a high level of satisfaction with equity plan services.
  • Escalation Point: Serve as the company's highest escalation point for participant inquiries, resolving complex issues and concerns.
  • Equity Reports: Prepare and review equity reports, ensuring accuracy and completeness.
  • Ad Hoc Requests: Perform other duties and ad hoc requests as needed, demonstrating flexibility and a commitment to excellence.

Requirements:

  • Experience: 3+ years of relevant experience in the administration of global equity plans.
  • Skills: Eagerness to develop the skill set required to administer equity plans, strong verbal, written, and interpersonal communication skills, and ability to function in a confidential environment.
  • Education: Bachelor's degree in a related field or equivalent experience.
  • Language: Fluent in English, both written and spoken. Knowledge of Italian is a plus.

What We Offer:

  • Competitive Salary and Benefits: A comprehensive salary and benefits package that reflects our commitment to excellence and employee satisfaction.