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Office Service Lead

2 months ago


Hemel Hempstead, Hertfordshire, United Kingdom Central London Community Healthcare NHS Trust Full time
Job Description

**Job Summary:**

We are seeking an experienced and skilled professional to lead our administrative team and provide support to our senior management team. The successful candidate will have a proven track record of leadership and staff management, with a strong focus on delivering high-quality administrative services.

Key Responsibilities:

  1. Lead and Coordinate the Administration Team: Oversee the day-to-day operations of the administrative team, ensuring that tasks are completed efficiently and effectively.
  2. Line Manage Staff: Provide guidance, support, and development opportunities to administrative staff, ensuring that they have the skills and knowledge needed to perform their roles.
  3. Support the Service Lead and Senior Leadership Team: Collaborate with the senior leadership team to deliver the service, providing administrative support and guidance as needed.
  4. Provide Support for Business Management Aspects: Assist with the management of business-related tasks, such as data extraction, analysis, and reporting.
  5. Contribute to Data Sets: Provide administrative support for the collection, analysis, and interpretation of data sets.
  6. Provide Excellent Customer Service: Ensure that all customers, including staff, patients, and carers, receive a high level of service and support.

Benefits:

  • A comprehensive induction program to ensure a smooth transition into the role.
  • A car lease scheme and flexible working options to support work-life balance.
  • Annual travel card loan and training opportunities to support career development.

Requirements:

The successful candidate will have:

  • Proven leadership and staff management experience.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong organizational and time management skills.
  • Ability to analyze and interpret data sets.

What We Offer:

As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, with access to training and development opportunities to support your career growth.