Apprentice in Customer Service and Administrative Operations

3 weeks ago


Cambridge, Cambridgeshire, United Kingdom Royal Papworth Hospital NHS Foundation Trust Full time

Job Overview

We are excited to announce an opening for a Customer Service and Business Administration apprenticeship. This position offers a fantastic opportunity for personal growth and the chance to acquire valuable customer service skills in a practical setting. Our team is supportive and eager to welcome a motivated individual to join our administrative staff and collaborate with a diverse clinical team.

Key Responsibilities

The primary responsibilities of this role include providing essential office administration and general support. You will work closely with experienced administrative team members and various healthcare professionals. Key tasks will involve:

  • Acting as a 'front of house' representative for the team
  • Utilizing Microsoft Office applications
  • Managing general email and telephone communications
  • Assisting with training session administration
  • Supporting calendar management activities

About Our Organization

Royal Papworth Hospital NHS Foundation Trust is recognized as the UK's premier heart and lung hospital, providing care to over 50,000 patients annually in a state-of-the-art facility. We are leaders in heart and lung transplants and have a rich history of pioneering medical advancements.

Situated within the Cambridge Biomedical Campus, the Trust is at the forefront of medical research and health science in Europe. We take pride in being the first hospital trust in the UK to achieve an outstanding rating across all five areas assessed by the Care Quality Commission. Our core values of compassion, excellence, and collaboration guide our work, and we are committed to fostering a diverse workforce that celebrates individuality.

Commitment to Diversity

The Trust values diversity and encourages applications from all individuals, regardless of age, disability, gender reassignment, marital status, pregnancy, race, religion, sex, or sexual orientation. We are dedicated to providing equal opportunities and will offer interviews to applicants with disabilities who meet the minimum criteria.

Application Guidance

For further details about the role and the Trust, we encourage you to review the Role Profile and reflect on how you embody our values of Compassion, Excellence, and Collaboration in your application.



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