Business Administration and Customer Support Apprentice
3 weeks ago
Job Overview
We are excited to announce an opening for a Customer Service and Business Administration apprenticeship. This position offers a fantastic opportunity for personal and professional growth while acquiring essential customer service competencies in a real-world setting. Our team is dedicated to fostering a supportive environment, and we are seeking a motivated individual to join our collaborative group of administrative and clinical professionals. In this role, you will assist team members with their daily responsibilities and serve as the 'front of house' representative for our department.
Key Responsibilities
The primary responsibilities of this position include providing foundational office administration and general support, collaborating with established administrative staff and various clinical professionals. Duties will encompass:
- Delivering a 'front of house' service for students and learners
- Utilizing Microsoft Office applications
- Managing general communications via email and telephone, as well as greeting visitors
- Supporting training session administration and assisting with calendar management
About Our Organization
Royal Papworth Hospital NHS Foundation Trust stands as the premier heart and lung hospital in the UK, providing care to over 50,000 patients annually within our state-of-the-art facility. We are recognized for performing the highest number of heart and lung transplants in the UK and were pioneers in conducting the first successful heart transplant in the country. Our services include emergency heart attack treatment, specialized sleep center care, and we are one of only five centers nationwide for patients experiencing severe respiratory failure.
Situated on the Cambridge Biomedical Campus, the largest hub for medical research and health science in Europe, our Trust is at the forefront of innovative treatments. Royal Papworth was the first hospital trust in the UK to receive an outstanding rating across all five categories assessed by the Care Quality Commission, a distinction we continue to uphold. Our core values of compassion, excellence, and collaboration guide our work, and we encourage all new team members to embody these principles in their daily interactions. We take pride in our diverse workforce and invite individuals to celebrate their unique identities.
Commitment to Diversity
The Trust values diversity and welcomes applications from all individuals, regardless of age, disability, gender reassignment, marital status, pregnancy and maternity, race, religion and belief, sex, or sexual orientation. Applicants with disabilities who meet the minimum criteria for the position will be guaranteed an interview.
Additional Information
For more details about the role and our organization, please refer to the Role Profile provided. We encourage you to review this information thoroughly as you prepare your application. It is important to include how you align with the Trust's values of Compassion, Excellence, and Collaboration in your submission.
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