Lead IT Support Specialist
3 weeks ago
Type: Permanent
Smart Recruit IT is on the lookout for a dedicated IT Support Specialist to enhance our dynamic service desk team.
In this role, you will deliver Tier 1 IT assistance, addressing issues assigned by the Service Desk Manager.
Key Responsibilities:
- Fostering effective relationships with stakeholders, ensuring smooth communication between technology teams and end users.
- Monitoring the service desk for IT-related issues by assessing incoming tickets and tracking their resolution progress.
- Installation and configuration of computer hardware, operating systems, and applications.
- Experience in the network or IT sector is essential.
- Managing service desk inquiries through help desk systems.
- Flexible working hours to accommodate various schedules.
Benefits:
- 25 days of annual leave.
- Exceptional career advancement opportunities with training and development programs.
At Smart Recruit IT, we prioritize diversity and inclusion, ensuring that talent development is accessible to all. Join us in fostering an environment where authenticity in employer branding is celebrated.
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