Veterinary Front Desk Coordinator
7 days ago
About CVS Group Plc
CVS Group Plc is a leading integrated veterinary services provider in the UK, operating across four main business areas: veterinary practices, diagnostic laboratories, pet crematoria, and e-commerce.
Our Mission
We are dedicated to delivering exceptional animal care and customer service, prioritizing the well-being of pets and their owners.
Job Summary
We are seeking a skilled and compassionate Veterinary Receptionist to join our team at Regan Veterinary Group. As a key member of our front desk team, you will provide a warm and welcoming experience for clients, ensuring seamless communication and efficient administrative support.
Key Responsibilities
- Manage client interactions, responding to queries and concerns in a professional and empathetic manner.
- Coordinate appointments, register new clients, and complete insurance forms.
- Process payments, dispense medications, and maintain accurate records.
- Collaborate with veterinary staff to ensure smooth day-to-day operations.
- Provide exceptional customer service, addressing client needs and concerns.
Requirements
- Previous receptionist experience, preferably in a veterinary setting.
- Excellent communication and interpersonal skills, with the ability to handle sensitive situations.
- Strong organizational and time management skills, with attention to detail.
- Proficiency in Microsoft Office and other database management systems.
What We Offer
We provide a supportive and dynamic work environment, opportunities for professional growth, and a competitive compensation package.
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