Veterinary Front Desk Coordinator

7 days ago


Manchester, United Kingdom CVS Group Plc Full time

About CVS Group Plc

CVS Group Plc is a leading integrated veterinary services provider in the UK, operating across four main business areas: veterinary practices, diagnostic laboratories, pet crematoria, and e-commerce.

Our Mission

We are dedicated to delivering exceptional animal care and customer service, prioritizing the well-being of pets and their owners.

Job Summary

We are seeking a skilled and compassionate Veterinary Receptionist to join our team at Regan Veterinary Group. As a key member of our front desk team, you will provide a warm and welcoming experience for clients, ensuring seamless communication and efficient administrative support.

Key Responsibilities

  • Manage client interactions, responding to queries and concerns in a professional and empathetic manner.
  • Coordinate appointments, register new clients, and complete insurance forms.
  • Process payments, dispense medications, and maintain accurate records.
  • Collaborate with veterinary staff to ensure smooth day-to-day operations.
  • Provide exceptional customer service, addressing client needs and concerns.

Requirements

  • Previous receptionist experience, preferably in a veterinary setting.
  • Excellent communication and interpersonal skills, with the ability to handle sensitive situations.
  • Strong organizational and time management skills, with attention to detail.
  • Proficiency in Microsoft Office and other database management systems.

What We Offer

We provide a supportive and dynamic work environment, opportunities for professional growth, and a competitive compensation package.



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