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Front Desk Coordinator

2 months ago

Manchester, United Kingdom Office Collective Full time
About the Role:

We are seeking a highly organized and professional Front Desk Coordinator to join our team at Office Collective. This is a fully office-based position within a dynamic and successful law firm. The ideal candidate will play a key role in ensuring the smooth operation of the front desk and delivering an exceptional client experience.

Key Responsibilities:
  • Provide a high-quality, professional front desk service for clients, partners, and employees.
  • Maintain a tidy and professional front desk area.
  • Meet and greet clients and visitors with a welcoming demeanor.
  • Answer all incoming calls, redirecting to the appropriate person or taking clear, accurate messages.
  • Manage meeting room bookings, ensuring rooms are client-ready and equipped with necessary catering and AV requirements.
  • Assist in the organization and preparation of marketing events held at the office.
  • Support general office administration tasks, including building access control and ordering catering supplies.
Requirements:
  • Experience: Previous experience in a similar front desk or office-based role, ideally within professional services.
  • Communication: Strong verbal and written communication skills.
  • Proactivity: Ability to use initiative and work autonomously.
  • Flexibility: Willingness to learn, adapt, and cover for team members as needed.
  • Attention to Detail: Meticulous with a focus on providing top-tier customer service.
  • Tech-Savvy: Proficient in using Outlook, Microsoft Word, and Excel.
About Us:

Office Collective is a dynamic and expanding law firm that offers a supportive work environment where your contributions are valued. We are committed to delivering a high standard of service and are looking for a dedicated and professional Front Desk Coordinator to join our team.