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Veterinary Front Desk Coordinator

2 months ago

London, Greater London, United Kingdom CVS Group Plc Full time

About CVS Group Plc

CVS Group Plc is a leading integrated veterinary services provider in the UK, operating in four main business areas: veterinary practices, diagnostic laboratories, pet crematoria, and e-commerce.

Our Mission

We are committed to delivering exceptional animal care and customer service, driven by our passion for making pets a priority.

Job Summary

We are seeking a skilled and compassionate Veterinary Receptionist to join our team at Alnorthumbria Veterinary Group. As a key member of our front desk team, you will provide a warm and welcoming experience to our clients, handling day-to-day duties with efficiency and professionalism.

Key Responsibilities

  • Manage client interactions, responding to queries and booking appointments with ease
  • Register new clients, complete insurance forms, and dispense medications with accuracy
  • Process payments and maintain a high level of customer satisfaction
  • Provide administrative support to the practice team, ensuring seamless day-to-day operations

Requirements

  • Previous receptionist experience, with a strong background in customer service
  • Excellent communication and interpersonal skills, with the ability to empathize with clients
  • Proficiency in Microsoft Office and database management systems
  • A positive attitude and strong teamwork skills, with a passion for animal care

What We Offer

We provide a supportive and dynamic work environment, with opportunities for growth and development. As a valued member of our team, you will enjoy a competitive salary and benefits package, reflecting our commitment to your well-being and success.