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Administrative Assistant

2 months ago

Malton, North Yorkshire, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

About the Role

We are seeking a highly motivated and organized individual to join our Administration Team as a Receptionist at York and Scarborough Teaching Hospitals NHS Foundation Trust.

Key Responsibilities

  • Provide administrative and clerical support to internal and external users
  • Communicate daily with colleagues of different professions, clinical and non-clinical
  • Monitor and maintain electronic worklists, ensuring timely action and remedial action where necessary
  • Maintain patient confidentiality
  • Answer patient questions and queries verbally and face-to-face
  • Place new patient appointments within agreed timescales and in accordance with consultants' requests
  • Make follow-up appointments adhering to booking rules
  • Complete worklists, ensuring all requests by consultants are adhered to
  • Check patients in and out of clinic

About Us

We offer a range of benefits to support our staff, including access to the NHS Pension Scheme, 27 days holiday rising to 33 days, and a generous relocation package for hard-to-fill positions.

Person Specification

  • Previous administrative/secretarial experience
  • Typing skills/qualifications such as RSA 3/NVQ 3 or equivalent demonstrable experience
  • GCSE Level or equivalent in Maths and English at C or above

Working for the Trust

We are guided by values that were co-developed with staff: we are kind, we are open, and we pursue excellence. We welcome applications from everyone and are committed to increasing diversity in our workforce.