Guest Services Coordinator

3 weeks ago


London, Greater London, United Kingdom Steak and Company Full time

Guest Services Coordinator Position at Steak and Company

Steak and Company is a distinguished casual dining establishment recognized for its outstanding steaks, vibrant ambiance, and exceptional customer service. Our mission is to deliver an unforgettable dining experience, emphasizing culinary excellence, hospitality, and a passionate team. Join us in crafting memorable moments for our patrons.

Key Responsibilities:

  • Greet guests warmly upon arrival
  • Efficiently manage reservations and seating arrangements
  • Ensure a tidy reception area
  • Communicate effectively with guests and team members
  • Coordinate with wait staff for seamless table turnover
  • Provide guests with menu and restaurant information
  • Address guest inquiries and resolve any issues
  • Collaborate with the service team to ensure smooth operations

Qualifications:

  • Prior experience as a host in a fast-paced dining environment
  • Excellent communication and interpersonal skills
  • Ability to remain calm and professional under pressure
  • Strong organizational skills and attention to detail
  • Willingness to work evenings, weekends, and holidays

Perks:

  • Competitive hourly wage including tronc
  • Complimentary staff meal during shifts
  • Discounts on food and beverages
  • Pension scheme contributions
  • Referral bonuses for recommending friends
  • Opportunities for career advancement and training
  • 28 days of paid vacation annually


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