Customer Service Representative

4 weeks ago


Grantham, Lincolnshire, United Kingdom Tesco Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Colleague in our Grantham Express store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities
  • Provide excellent customer service, ensuring that every customer leaves the store with a positive experience.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of store standards.
  • Process transactions accurately and efficiently, handling customer queries and concerns in a professional manner.
  • Contribute to visual merchandising and store displays, ensuring that the store looks appealing and inviting to customers.
  • Participate in stock management, including receiving and processing stock deliveries, and maintaining accurate inventory levels.
  • Support colleagues during busy periods, providing cover for absences and ensuring that the store runs smoothly.
What We Offer
  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program, including on-the-job training and ongoing development opportunities.
  • A supportive and inclusive work environment, with opportunities to work with a diverse team.
  • A range of benefits, including discounts on Tesco products, free wellbeing services, and access to our colleague networks.
  • The opportunity to work in a dynamic and fast-paced environment, with opportunities to progress your career.
About Us

Tesco is a leading retailer with a commitment to serving our customers, communities, and planet. We are proud to be a Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. We welcome applications from candidates of all backgrounds and experiences.

At Tesco, we believe that everyone deserves to be treated with respect and dignity. We are committed to creating a workplace that is free from discrimination and harassment, and where everyone feels valued and supported.



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