Regional Operations Manager

3 weeks ago

Swansea, City and County of Swansea, United Kingdom Walsingham Support Full time

Job Title: Regional Operations Manager

Location: South Wales Area, on-site in Services

Salary: £41,600 per annum pro rata

Employment Type: Full-time, 37.5 hours per week / Monday to Friday

Duration: 6 Month Fixed Term Contract (Maternity Cover)

Company Overview:

Walsingham Support is a prominent provider of social care services throughout the UK, committed to delivering exceptional care and assistance to individuals in need.

Our mission is to improve the well-being and autonomy of our service users through compassionate and professional support.

Job Description:

We are seeking a dedicated and skilled Regional Operations Manager to supervise our social care initiatives within a specified region of South Wales.

The ideal candidate will be accountable for maintaining the highest standards of care, adhering to regulatory requirements, and ensuring the overall effectiveness of the services in their jurisdiction.

Key Responsibilities:

  • The Regional Operations Manager will lead, manage, and mentor a team of service managers and care personnel to provide exceptional care services.
  • The Regional Operations Manager will ensure compliance with all regulatory and legislative standards, including CQC guidelines.
  • The Regional Operations Manager will assess and enhance service quality through regular evaluations and performance assessments.
  • They will formulate and execute strategic plans to improve service delivery and meet organizational goals.
  • The Regional Operations Manager will cultivate positive relationships with service users, their families, and other stakeholders.
  • Effectively manage budgets to ensure financial viability and operational efficiency.
  • The Regional Operations Manager will identify opportunities for growth and advancement within the region.
  • The Regional Operations Manager will provide training, guidance, and development opportunities for staff.

Qualifications and Skills:

  • Demonstrated experience in a senior management position within the social care sector.
  • Comprehensive knowledge of regulatory and legislative standards in social care.
  • Exceptional leadership and personnel management capabilities.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and make informed decisions.
  • Strategic thinker with a proactive and solution-focused mindset.
  • Full UK driving license and willingness to travel as necessary.

Benefits:

We value our staff and offer a comprehensive range of benefits to each Regional Operations Manager:

  • 33 days of annual leave (25 days leave + 8 days bank holidays), increasing to 38 days based on length of service.
  • Pension scheme contributions.
  • Life assurance equivalent to three times your salary.
  • Bereavement helpline.
  • Walsingham Rewards Scheme with extensive discounts on everyday items.
  • Outstanding training and ongoing professional development opportunities.
  • Long service awards.
  • Eyecare vouchers.
  • Recommend a friend bonus of £250.
  • Access to Blue Light Card savings.

Work with Walsingham and make a significant impact on people's lives.

Walsingham Support has been operating across England and Wales since 1986. We enhance the lives of individuals with learning disabilities, autism, brain injuries, and other complex needs. Our approach is unique as we prioritize the individuals we support at the center of all our efforts. We achieve this by providing tailored support for each person we work with.

At Walsingham Support, our staff teams are the cornerstone of our organization, and they are passionate about our mission. We operate in an equitable and diverse society where individuals with disabilities are recognized as citizens in their own right. We empower them to reach their full potential. By joining Walsingham Support, you will be helping disabled individuals live their lives to the fullest.

Our Vision:

  • Walsingham Support aims to become a leader in the social care sector, addressing the evolving needs of the individuals we support and meeting their higher expectations regarding their quality of life.
  • We will amplify the voices of all those with learning disabilities, autistic individuals, and others with complex needs to challenge the status quo, disrupt perceived limitations, and influence sector-wide change.

Our Mission:

  • We focus on the person, not their limitations. We collaborate with adults with complex needs to help them achieve their life aspirations. We employ and nurture exceptional talent. We are agile and continuously learn as we adapt to changing needs.

Our Values:

  • People Focused: We strive for both staff and the individuals we support to live their best lives.
  • One Team: We achieve meaningful outcomes by fostering a friendly, proactive, and inclusive culture.
  • Open Communication: Every voice is valued and respected; we promote transparent communication.
  • Ambitious: We are determined to excel in everything we do.

When hiring new team members, we seek individuals who are collaborative, take pride in their work, and possess a positive attitude. Every team member plays a crucial role in making a significant difference in individual lives by helping them reach their full potential. In return, we will support you in exceeding your career ambitions and aspirations.

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