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Area Operations Manager

2 months ago


Swansea, City and County of Swansea, United Kingdom Perthyn Full time

Position: Area Operations Manager

Location: South Wales

Work Schedule: Full-time (38 hours per week)

Compensation: £36,019.77 plus £1,000 vehicle allowance

About Perthyn

Perthyn is a reputable not-for-profit organization committed to providing support to over 190 adults with learning disabilities across various regions in England and Wales. Our mission is to deliver personalized assistance that empowers individuals to utilize their strengths and enhance their independence. At Perthyn, we prioritize the well-being and development of our staff, ensuring they are equipped to help each person lead a fulfilling and engaged life.

As an employer, Perthyn emphasizes:

  • A Nurturing Environment: We foster a setting where individuals with learning disabilities can flourish.
  • Thorough Training: Our comprehensive training programs equip staff with the essential skills and knowledge to provide quality support.
  • Opportunities for Advancement: We are dedicated to facilitating our employees' growth and offer pathways for career progression within the organization.
  • A Focus on Independence: Our approach is centered on promoting autonomy and self-sufficiency for each individual we support.

Operating across five regions in Wales—Cardiff, Carmarthenshire, Pembrokeshire, Powys, and Swansea—we assist individuals in achieving their personal aspirations, ensuring they have choice, voice, and control over their lives.

Role Overview

Reporting to the Head of Support and Inclusion for Wales, the Area Operations Manager will oversee a team of Supported Living Managers, each responsible for managing support teams across multiple locations. You will collaborate with two other Area Operations Managers in Wales and will be accountable for ensuring compliance with all regulatory requirements, including those set by CIW, Local Authority Commissioners, and CHC (Continuing Health Care) Commissioners. This role is designed with growth in mind, and there is an expectation for the Area Operations Manager to lead the identification of business development opportunities within the regions once established in the position.

In this capacity, you will work closely with Supported Living Managers to ensure the active participation of the individuals we support. This includes assisting the Supported Living Manager in the recruitment of new staff and providing performance feedback during the probationary period. Additionally, you will engage in policy reviews and conduct quality assurance visits alongside the Supported Living Managers, leveraging your expertise and experience.

The Area Operations Managers collaborate with the senior management team and meet regularly with the Head of Service and Inclusion to strategize the necessary actions to achieve and uphold the standards outlined in the organizational strategic plan, as reflected in the departmental work plan. The Perthyn Leadership Team structure is inclusive and encourages inter-departmental collaboration, fostering a culture of teamwork to achieve common objectives.

Candidate Profile

We seek a highly motivated and experienced leader capable of effectively managing teams, monitoring progress, and identifying trends. The ideal candidate should be proficient in utilizing IT/database systems to gather, analyze, and report information. A caring and professional ethos is essential, along with the ability to work collaboratively with diverse stakeholders.

The successful candidate will possess the passion and creativity necessary to drive change and advance the organization. They should be able to lead, manage, and inspire their managers, demonstrating the vision, imagination, and determination to make an immediate impact.

Benefits

  • A generous holiday entitlement, starting at 26 days, plus Bank Holidays.
  • An employee benefits scheme offering discounts at various high street stores and online.
  • Occupational sick pay, providing up to 3 months full and 3 months half pay.
  • An employee assistance program offering advice and support for you and your family.
  • Rights to request flexible working arrangements, a cycle-to-work scheme, and the option to work back days.
  • We cover the cost of your DBS certificate and registration to the update service.
  • Comprehensive induction, support, and development opportunities.