Application Support Engineer
3 weeks ago
Overview:
A progressive and innovative organization is in search of a dedicated and proficient Application Support Engineer to enhance their team. The company prioritizes creativity, teamwork, and a strong dedication to delivering exceptional service to its clientele.
Key Responsibilities:
- Deliver outstanding 1st and 2nd line support for application-related inquiries and issues.
- Utilize phone and email communication to address and resolve user concerns promptly.
- Employ technical skills in SQL scripting to manage and manipulate data effectively.
- Assist with fundamental networking tasks to guarantee optimal application functionality.
- Maintain comprehensive documentation of support activities, solutions, and best practices.
Qualifications:
- Demonstrated experience in an application support capacity, ideally at both 1st and 2nd line levels.
- Proficient in writing and executing SQL scripts.
- Basic knowledge of networking concepts and troubleshooting techniques.
- Familiarity with remote support tools and methodologies.
If you possess the requisite skills and experience, we encourage you to consider this opportunity.
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