IT Support Specialist
7 days ago
Job Title: Technical Service Desk Engineer
Job Type: Full-time
Company: Certus Sales Recruitment
Location: Remote (with occasional on-site visits)
Job Description:
We are seeking a highly skilled Technical Service Desk Engineer to join our team at Certus Sales Recruitment. As a Technical Service Desk Engineer, you will be responsible for providing technical support to our clients and ensuring that their IT systems are running smoothly.
Key Responsibilities:
- Provide technical support to clients via phone, email, and remote desktop
- Troubleshoot and resolve technical issues with IT systems and software
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain technical documentation and knowledge base
- Stay up-to-date with the latest technology trends and advancements
Requirements:
- 9+ months of experience in a 1st line support role
- Strong knowledge of Microsoft technologies and cloud technologies
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Self-motivated and eager to learn
What We Offer:
- Competitive salary and benefits package
- Opportunities for career advancement and professional growth
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
How to Apply:
If you are a motivated and technically skilled individual who is passionate about providing exceptional customer service, please submit your application, including your resume and a cover letter, to [insert contact information].
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