IT Support Specialist

5 days ago


York, York City, United Kingdom Adecco Full time

About the Role:

Adecco is seeking an experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing high-level technical support to our clients and internal teams.

Key Responsibilities:

  • Provide technical support to clients and internal teams via phone, email, and in-person
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to resolve complex technical issues
  • Document and maintain technical knowledge and procedures
  • Participate in on-call rotation to provide after-hours support
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • Previous IT support experience or relevant degree
  • Excellent customer service and communication skills
  • Strong technical skills, including Windows Server administration
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • UK Driver's license

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment


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