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IT Service Desk Coordinator
2 months ago
About the Role:
Southdown is seeking a skilled and motivated individual to join our IT service desk team as an IT Service Desk Assistant. This is an office-based role that requires a constant presence for the IT department.
Key Responsibilities:
- Configure, assign, and ensure equipment for new starters is ready for collection.
- Deal with returned assets and maintain accurate records.
- Create reports from various systems upon request.
- Develop and maintain documentation, such as user guides, and update the IT intranet pages as needed.
- Collaborate with the in-house IT and Digital Teams to achieve departmental goals.
Requirements:
- Excellent administration skills and attention to detail.
- Solid skill set in IT with a desire to develop further.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
About Southdown:
Southdown is a psychologically informed organization that prioritizes the well-being and happiness of its employees. We strive to create a positive and compassionate work environment where employees feel valued, respected, and inspired to do their best.
Our Commitment:
- We are a Disability Confident Employer and are fully committed to supporting Equality, Diversity, and Inclusion (EDI).
- We welcome applications from all candidates that meet our job specifications.
