Front Desk Coordinator

4 weeks ago


Lewes, East Sussex, United Kingdom Heartwood Inns Full time

Pub with Rooms Receptionist

We are seeking a skilled and friendly Pub with Rooms Receptionist to provide exceptional customer service and manage front desk operations at The White Hart, Lewes. The ideal candidate will be a team player with great interpersonal skills and attention to detail.

Key Responsibilities:

  • Provide excellent customer service to all guests
  • Manage front desk operations, including check-in and check-out procedures
  • Ensure a pleasant and efficient experience for all visitors

What We Offer:

  • Packages based on NLW and TRONC
  • Full-time role with opportunities for progression
  • Stepping Stones training and development platform
  • Employee Assistance Program with Hospitality Action
  • Instant access to pay through EarlyPay
  • Enhanced Maternity and Paternity package
  • Refer a Friend Bonus up to £1500
  • Discounts on food and company gift cards
  • Long Service Recognition Awards

Requirements:

  • Great interpersonal skills and a vibrant personality
  • Ability to be flexible and maintain high standards
  • Be a real team player with a customer-focused approach
  • Have great attention to detail and impeccable standards

The Heartwood Collection is a multi-award-winning hospitality group with over 40 locations, including Brasserie Blanc restaurants and Heartwood Inn pubs. We are committed to providing an exceptional guest experience and offer a range of benefits to our team members.


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