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Facilities Operations Manager

2 months ago


Bracknell, Bracknell Forest, United Kingdom This is Alexander Faraday Recruitment Full time
Job Overview

We are looking for a skilled Facilities Helpdesk Manager to oversee a vibrant head office team. The ideal candidate will be tasked with managing the daily functions of the facilities helpdesk, ensuring effective administration of hard services, compliance with Planned Preventative Maintenance (PPM) schedules, and prompt resolution of facilities-related inquiries and challenges.



Primary Duties:
  • Oversee the operations of the facilities helpdesk, ensuring high-quality service delivery.
  • Ensure adherence to maintenance schedules and service level agreements.
  • Coordinate with various departments to address and resolve facilities-related issues efficiently.
  • Monitor and report on helpdesk performance metrics to enhance service delivery.
  • Implement best practices for facilities management and support services.
  • Lead and mentor helpdesk staff to foster a productive work environment.

This position is essential for maintaining operational excellence within the facilities management sector.