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Service Administrator

2 months ago

Liverpool, Liverpool, United Kingdom With You Full time
Job Description

We are seeking an experienced Administrator to provide a comprehensive and efficient administrative service in our Liverpool team. If you pride yourself on great organisation skills, with an eye for detail and a methodical 'can do' attitude, we would love to hear from you.

Key Responsibilities:
  • Proactively support the smooth running of administrative functions within the service
  • Welcome clients to our service and maintain record-keeping systems as required
  • Process referrals, screening, triage and comprehensive assessments, and input NDTMS/demographic and personal details using computerised systems
  • Support the service to meet local health and safety requirements and generate prescriptions in preparation for signing by relevant clinicians
  • Support the management team in maintaining high levels of data quality and information management
  • Organise diaries, allocate, arrange, cancel and rebook meetings and events, and take, transcribe and distribute formal minutes for meetings
Requirements:
  • A successful track record in a similar role, ideally within a business support or office function
  • Excellent IT skills, including the ability to collate data and use and manage databases
  • Ability to build and maintain effective relationships with a range of internal and external stakeholders
  • Ability to manage competing/conflicting demands on your own initiative and manage your own workload
  • Good analytical skills, eye for detail, methodical with 'can do' approach
  • Resilient; ability to prioritise and work under pressure
  • Good communication skills
About Us:

We Are With You is a free and confidential service that provides support for people with issues related to drugs, alcohol, or mental health. We work with people to help them achieve their goals and improve their lives.

Benefits:
  • Competitive salary
  • 28 days annual leave, plus bank holidays
  • An extra day off for your birthday or a special occasion of your choice
  • Enhanced maternity, paternity and adoption leave
  • 2 days paid volunteer leave per year
  • Auto-enrollment into We Are With You's pension scheme
  • Access to a Blue Light Card - giving you great savings on big high-street and online brands