Lead CRM Specialist

4 weeks ago


Manchester, United Kingdom Forward Role Careers Full time

Customer Relationship Management Lead

Competitive Salary

Full-time Onsite Role

Flexible Working Hours

Forward Role Careers is collaborating with a prominent and rapidly expanding luxury home decor company to find a Customer Relationship Management Lead. This role is pivotal in shaping the CRM and communication strategy.

The organization comprises four leading brands, all experiencing significant growth.

This newly established position aims to transform their existing lead nurturing process through the utilization of Email and SMS CRM channels, alongside a dedicated telesales team.

You will report directly to the Group Head of Marketing and work closely with a dynamic marketing team.

Key Responsibilities:

  • Design, articulate, and implement a comprehensive CRM strategy to qualify and nurture leads, enhancing conversion rates for leads directed to designers.
  • Collaborate with brand managers on brainstorming, content creation, asset requirements, and the successful execution of campaigns.
  • Motivate and guide the outbound lead qualification teams to meet individual and collective objectives.
  • Identify training needs, provide coaching, and conduct one-on-one sessions.
  • Engage with other departments within the organization to enhance processes and client communications.
  • Conduct analysis and reporting of all CRM initiatives.
  • Generate performance reports for the senior leadership team.

Candidate Requirements:


  • Lead CRM Specialist

    4 weeks ago


    Manchester, United Kingdom Forward Role Full time

    Position OverviewLead CRM SpecialistSalary: £35,000Location: Flexible working options availableWork Arrangement: Hybrid model (3 days in-office, 2 days remote)Benefits: Comprehensive package including 29 days of annual leave plus public holidays and Private Health InsuranceAbout the Role: Forward Role is partnering with a consumer-focused professional...

  • Lead CRM Specialist

    4 weeks ago


    Manchester, United Kingdom House of Fashion Associates Ltd Full time

    Location: ManchesterType: PermanentSalary: £40,000 Per AnnumLEAD CRM SPECIALISTFASHION RETAILERMANCHESTER - HEAD OFFICE BASEDUP TO £40KKey Responsibilities:Assist the Head of CRM in developing the CRM StrategyOversee creative initiatives across all CRM platformsCoordinate email campaign designs with the Graphic Design teamCollaborate with Marketing and...

  • Lead CRM Specialist

    5 days ago


    Manchester, United Kingdom House of Fashion Associates Ltd Full time

    Location: ManchesterType: PermanentSalary: £40,000 Per AnnumLEAD CRM SPECIALISTFASHION RETAILERMANCHESTER - HEAD OFFICE BASEDUP TO £40KKey Responsibilities:Assist the Head of CRM in developing the CRM StrategyOversee creative initiatives across all CRM platformsCoordinate email campaign designs with the Graphic Design teamCollaborate with Marketing and...

  • Lead CRM Specialist

    4 weeks ago


    Manchester, United Kingdom Forward Role Careers Full time

    Senior CRM Executive£35kFlexible work arrangement availableHybrid model (3 days in-office, 2 days remote)Comprehensive benefits package including 29 days of annual leave plus Bank Holidays and Private Health InsuranceForward Role is collaborating with a B2C professional services organization to find a Senior CRM Executive. This position will report directly...


  • Manchester, United Kingdom Duval Associates Ltd - Recruitment Specialist - UK Full time

    Marketing Automation Specialist – Manchester - SaaS beast on the rise with incredible growth! Stunning City Centre Offices and even better, more agile, dynamic team! This role is all about being passionate about technology, technology marketing . Salesforce? Are you a hands-on, problem solver who loves to experiment, measure and use automation to...

  • CRM Lead

    3 months ago


    Manchester, United Kingdom N Brown Full time

    **Job details**: - Salary £27,000 - LocationManchester - Discipline Product and Trade - Reference017385 - Contact NameSophie Watts We are looking for a CRM Lead to join us here at N Brown, where we champion inclusivity by making our customers look and feel amazing. We help our customers to express themselves with stylish products, helpful services, and...


  • Manchester, United Kingdom Manière De Voir Full time

    About the RoleWe're seeking a highly motivated and analytical CRM Marketing Specialist to support our CRM strategy, responsible for engaging and growing our large customer base through multi-channel campaigns, including email, SMS, and push notifications.You will need a good blend of technical and creative skills, be able to think outside the box, and...


  • Manchester, United Kingdom Manière De Voir Full time

    About the RoleWe're seeking a highly motivated and analytical CRM Marketing Specialist to support our CRM strategy, responsible for engaging and growing our large customer base through multi-channel campaigns, including email, SMS, and push notifications.You will need a good blend of technical and creative skills, be able to think outside the box, and...

  • CRM Lead

    3 months ago


    Manchester, United Kingdom MAG Full time

    x Summary Job Title: Senior CRM Executive Location: Manchester Airport / Hybrid Permanent, Full time About CAVU For airports, for partners, for people. We are CAVU.  Formed from the union of MAGO, MAG USA and our network of direct-to-consumer brands - who together drive market leading passenger spend for airports across the world...


  • Manchester, United Kingdom Manière De Voir Full time

    Job OverviewAbout the RoleWe are seeking a highly motivated and analytical CRM Marketing Specialist to support our company's CRM strategy at Manière De Voir. As a key member of our team, you will be responsible for engaging and growing our large customer base through CRM channels, including email, SMS, and push notifications.You will need a good blend of...


  • Manchester, United Kingdom Manière De Voir Full time

    Job OverviewAbout the RoleWe are seeking a highly motivated and analytical CRM Marketing Specialist to support our company's CRM strategy at Manière De Voir. As a key member of our team, you will be responsible for engaging and growing our large customer base through CRM channels, including email, SMS, and push notifications.You will need a good blend of...


  • Manchester, United Kingdom Manière De Voir Full time

    Job OverviewAbout the RoleWe are seeking a highly motivated and analytical CRM Marketing Specialist to support our company's CRM strategy at Manière De Voir. As a key member of our team, you will be responsible for engaging and growing our large customer base through CRM channels, including email, SMS, and push notifications.You will need a good blend of...

  • CRM Executive Lead

    7 days ago


    Manchester, United Kingdom Forward Role Careers Full time

    Job Summary:We are working with a B2C professional services business to recruit a Senior CRM Executive. This role will report into the CRM Manager and join a CRM team of 5.About the Company:Our client is a leading provider of professional services, with a strong focus on customer relationship management. They are committed to delivering exceptional customer...


  • Manchester, United Kingdom MAG Full time

    About CAVU For airports, for partners, for people. We are CAVU. Formed from the union of MAGO, MAG USA and our network of direct-to-consumer brands - who together drive market leading passenger spend for airports across the world - we have combined our resources to address evolving passenger needs today and exceed them as we move forward into tomorrow. From...


  • Manchester, United Kingdom MAG Full time

    About CAVU For airports, for partners, for people. We are CAVU. Formed from the union of MAGO, MAG USA and our network of direct-to-consumer brands - who together drive market leading passenger spend for airports across the world - we have combined our resources to address evolving passenger needs today and exceed them as we move forward into tomorrow. From...

  • Lead CRM Strategist

    4 weeks ago


    Manchester, United Kingdom THG Full time

    THG is a worldwide technology enterprise focused on direct-to-consumer brands. Our cutting-edge technology fuels growth for beauty, nutrition, and lifestyle brands, enabling remarkable success for our partners.We are a dynamic, entrepreneurial team of over 7000 individuals globally, consistently on the lookout for innovative talent to enhance our...

  • Senior CRM Executive

    2 weeks ago


    Manchester, United Kingdom Pinsent Masons Full time

    About Us: Pinsent Masons is a leading international law firm that provides innovative and business-focused solutions to clients across various sectors.Job Title: CRM Technical SpecialistJob Overview: As a CRM Technical Specialist at Pinsent Masons, you will play a pivotal role in driving business growth and enhancing customer relationships through the...


  • Manchester, United Kingdom Manière De Voir Full time

    About the RoleWe're seeking a highly motivated and analytical Customer Engagement Manager to support our CRM strategy, responsible for engaging and growing our large customer base through multi-channel campaigns, including email, SMS, and push notifications.You will need a good blend of technical and creative skills, be able to think outside the box, and...


  • Manchester, United Kingdom Manière De Voir Full time

    About the RoleWe're seeking a highly motivated and analytical Customer Engagement Manager to support our CRM strategy, responsible for engaging and growing our large customer base through multi-channel campaigns.You will need a good blend of technical and creative skills, be able to think outside the box, and utilise first-party data to analyse customer and...


  • Manchester, United Kingdom Manière De Voir Full time

    About the RoleWe're seeking a highly motivated and analytical Customer Engagement Manager to support our CRM strategy, responsible for engaging and growing our large customer base through multi-channel campaigns.You will need a good blend of technical and creative skills, be able to think outside the box, and utilise first-party data to analyse customer and...