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Lead CRM Specialist

3 months ago

Manchester, United Kingdom Forward Role Full time
Position Overview

Lead CRM Specialist

Salary: £35,000

Location: Flexible working options available

Work Arrangement: Hybrid model (3 days in-office, 2 days remote)

Benefits: Comprehensive package including 29 days of annual leave plus public holidays and Private Health Insurance

About the Role: Forward Role is partnering with a consumer-focused professional services organization to find a Lead CRM Specialist. This pivotal role will report directly to the CRM Manager and will be part of a dedicated CRM team consisting of five members.

Key Responsibilities:

  • Develop and implement CRM strategies to enhance customer engagement.
  • Collaborate with cross-functional teams to optimize customer experiences.
  • Analyze customer data to drive actionable insights and improve retention.

Why Join Us? Be part of a dynamic team that values innovation and customer-centric solutions.


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