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Hotel Receptionist

2 months ago

York, York City, United Kingdom Aimbridge Hospitality Full time

**About Us**

Aimbridge Hospitality EMEA is a leading hospitality company that oversees a portfolio of over 1,600 hotels and resorts worldwide. We partner with prominent brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels, to deliver exceptional guest experiences.

**What We Offer**

As a valued member of our team, you will have access to a range of benefits, including:

  • **Hotel Discounts**: Enjoy staff rates and up to 50% discounts on food, beverages, and spa services across our portfolio.
  • **Wagestream**: Stream up to 40% of your pay as you earn it and set automatic savings to support your financial well-being.
  • **Employee Assistance Program**: Access 24/7 support for your personal and professional needs.
  • **Career and Lifestyle Breaks**: Take time off for key life events and prioritize your well-being.
  • **Volunteer Days**: Dedicate up to two days per year to support a charity of your choice.
  • **Staff Meals**: Enjoy complimentary meals on duty.
  • **Flexible Working Opportunities**: Balance your work and personal life with flexible scheduling.

**A Day in the Life**

As a Receptionist, you will be the first and last point of contact for our guests, ensuring a seamless check-in and check-out process. You will:

  • Ensure the Front Office Manager is informed of any relevant guest feedback and departmental updates.
  • Maximize room occupancy by promoting hotel services and facilities.
  • Comply with hotel security, fire regulations, and health and safety legislation.

**What We're Looking For**

We seek a passionate and customer-focused individual who embodies our brand standards. Key qualifications include:

  • Excellent communication skills with a customer-centric approach.
  • Confidence in using computer systems and a willingness to learn new skills.
  • A flair for hospitality and a genuine passion for delivering exceptional guest experiences.

**Join Our Team**