Front Desk Associate

3 weeks ago


York, York City, United Kingdom Elmbank Hotel Full time
About the Role

The Receptionist is a vital member of our Elmbank Hotel team, providing exceptional customer service and ensuring a seamless experience for our guests. As a Receptionist, you will be the first point of contact for our guests, handling transactions, offering local insights, and anticipating every detail to create a warm and welcoming atmosphere.

Key Responsibilities
  • Handle telephone enquiries and reservations
  • Prepare invoices and take payments from guests
  • Conduct end of shift/day banking
  • Prepare for the shift ahead
Requirements
  • Experience in a similar or front-facing customer service role with an outgoing and bubbly personality
  • Strong communication skills through a variety of means
  • Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience
  • Flexible and adaptable, with the ability to stay calm under pressure
  • High attention to detail and accuracy
About Us

At Elmbank Hotel, we're committed to providing an exceptional experience for our guests. We're a family-owned business with a growing team and sites UK wide. We're focused on continual growth and are in it for the long haul.


  • Front Desk Associate

    2 weeks ago


    York, York City, United Kingdom Malmaison Full time

    We are seeking a highly motivated and enthusiastic Front Desk Associate to join our team at Malmaison.As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable experience.You will be the first point of contact for our guests, and your warm and welcoming demeanor...


  • York, York City, United Kingdom Malmaison Full time

    We are seeking a Receptionist to be the face of Malmaison York, providing exceptional customer service and ensuring a warm welcome to our guests.You will be responsible for managing front desk operations, handling guest inquiries, and maintaining a high level of hospitality. As a Receptionist, you will be the first and last point of contact for our guests,...


  • York, York City, United Kingdom Crunch Fitness Full time

    Front Desk Supervisor Job DescriptionCrunch Fitness is seeking a highly motivated and organized Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for ensuring the smooth and efficient operation of the Front Desk department, providing exceptional customer service to members and guests, and contributing to the overall...


  • York, York City, United Kingdom Crunch Fitness Full time

    Front Desk Supervisor Job DescriptionCrunch Fitness is seeking a highly motivated and organized Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for ensuring the smooth and efficient operation of the Front Desk department, providing exceptional customer service to members and guests, and contributing to the overall...

  • Front Desk Supervisor

    2 weeks ago


    York, York City, United Kingdom Crunch Fitness Full time

    Front Desk SupervisorCrunch Fitness is seeking a highly motivated and organized Front Desk Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient operation of our front desk and retail operations.Key Responsibilities:Supervise and manage front desk and retail operations to ensure...


  • York, York City, United Kingdom Crunch Fitness Full time

    Front Desk Supervisor Job DescriptionCrunch Fitness is seeking a highly motivated and organized Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for ensuring the smooth and efficient operation of the Front Desk department, providing exceptional customer service to members and guests, and contributing to the overall...


  • York, York City, United Kingdom Crunch Fitness Full time

    Front Desk Supervisor Job DescriptionCrunch Fitness is seeking a highly motivated and organized Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for ensuring the smooth and efficient operation of the Front Desk department, providing exceptional customer service to members and guests, and contributing to the overall...

  • Front Desk Associate

    4 weeks ago


    York, York City, United Kingdom Elmbank Hotel Full time

    About the RoleThe Receptionist is a key member of our front-of-house team, providing exceptional customer service and ensuring a seamless experience for our guests. As a Receptionist, you will be the first point of contact for our guests, handling transactions, answering queries, and providing local insights to enhance their stay.Key ResponsibilitiesManage...

  • Front Desk Associate

    4 weeks ago


    York, York City, United Kingdom Elmbank Hotel Full time

    About the RoleThe Receptionist is a key member of our front-of-house team, providing exceptional customer service and ensuring a seamless experience for our guests. As a Receptionist, you will be the first point of contact for our guests, handling transactions, answering queries, and providing local insights to enhance their stay.Key ResponsibilitiesManage...

  • Front Desk Associate

    1 month ago


    York, York City, United Kingdom Elmbank Hotel Full time

    About the RoleThe Elmbank Hotel is seeking a highly skilled and customer-focused Receptionist to join our team. As a Receptionist, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key ResponsibilitiesProvide exceptional customer service to guests, responding to their queries...

  • Front Desk Associate

    1 month ago


    York, York City, United Kingdom Elmbank Hotel Full time

    About the RoleThe Elmbank Hotel is seeking a highly skilled and customer-focused Receptionist to join our team. As a Receptionist, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key ResponsibilitiesProvide exceptional customer service to guests, responding to their queries...


  • York, York City, United Kingdom Crunch Fitness Full time

    Front Desk Supervisor Job DescriptionCrunch Fitness is seeking a highly motivated and customer-focused Front Desk Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient operation of our front desk and retail areas.Key Responsibilities:Supervise and manage the front desk and retail...


  • York, York City, United Kingdom Crunch Fitness Full time

    Front Desk Supervisor Job DescriptionCrunch Fitness is seeking a highly motivated and customer-focused Front Desk Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient operation of our front desk and retail areas.Key Responsibilities:Supervise and manage the front desk and retail...


  • York, York City, United Kingdom Crunch Fitness Full time

    Front Desk Supervisor Job DescriptionCrunch Fitness is seeking a highly motivated and organized Front Desk Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient operation of the Front Desk department, providing exceptional customer service, and driving sales growth.Key...


  • York, York City, United Kingdom Crunch Fitness Full time

    Front Desk Supervisor Job DescriptionCrunch Fitness is seeking a highly motivated and organized Front Desk Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient operation of the Front Desk department, providing exceptional customer service, and driving sales growth.Key...


  • York, York City, United Kingdom Crunch Fitness Full time

    Front Desk Supervisor Job DescriptionCrunch Fitness is seeking a highly motivated and organized Front Desk Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient operation of the Front Desk department, providing exceptional customer service to our members, and driving revenue growth...


  • York, York City, United Kingdom Crunch Fitness Full time

    Front Desk Supervisor Job DescriptionCrunch Fitness is seeking a highly motivated and organized Front Desk Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient operation of the Front Desk department, providing exceptional customer service to our members, and driving revenue growth...


  • York, York City, United Kingdom Crunch Fitness Full time

    Front Desk Supervisor Job DescriptionCrunch Fitness is seeking a highly motivated and organized Front Desk Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient operation of the Front Desk department, providing exceptional customer service to our members, and driving revenue growth...


  • York, York City, United Kingdom Crunch Fitness Full time

    Front Desk Supervisor Job DescriptionCrunch Fitness is seeking a highly motivated and organized Front Desk Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient operation of the Front Desk department, providing exceptional customer service to our members, and driving revenue growth...

  • Front Desk Associate

    1 month ago


    York, York City, United Kingdom Elmbank Hotel Full time

    About the RoleThe Receptionist is a vital member of our Elmbank Hotel team, providing exceptional customer service and ensuring a seamless experience for our guests. As a Receptionist, you will be the first point of contact for our guests, handling transactions, offering local insights, and anticipating every detail to create a warm and welcoming...