Client Service Coordinator
2 weeks ago
Exponential-e is seeking a highly motivated and customer-focused Client Service Coordinator to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities:- Manage and resolve customer issues in a timely and professional manner
- Provide technical support and troubleshooting for Windows Desktop Operating Systems, Microsoft Exchange, Active Directory, and other related technologies
- Monitor systems and suppliers for potential issues and proactively identify solutions
- Collaborate with resolver groups and suppliers to ensure resolution time is met
- Communicate effectively with customers to provide updates on open incidents and requests
- Strong customer service focus with excellent verbal and written communication skills
- Proven problem-solving skills with strong analytical and trend analysis skills
- Flexible approach to work with the ability to work effectively under pressure
- Positive and professional attitude
- Experience in managing/troubleshooting Windows Desktop Operating Systems, Microsoft Exchange, Active Directory, and other related technologies
- Microsoft 365 and/or Azure certification or studying towards Fundamentals level
- Previous Microsoft certifications of MCP, MCSE, and MCSA
- Experience working in a pressurized customer-focused Service Desk within an ITIL-based environment
Exponential-e is a world-class ICT services company that values innovation, teamwork, and customer satisfaction. If you are a motivated and customer-focused individual with a passion for technical support, we encourage you to apply for this exciting opportunity.
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Client Service Coordinator
4 weeks ago
Bridgend, Bridgend county borough, United Kingdom Exponential-e Full timeJob Title: Client Service CoordinatorExponential-e is seeking a highly motivated and customer-focused Client Service Coordinator to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Manage and resolve customer issues in a timely and...
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Client Service Coordinator
4 weeks ago
Bridgend, Bridgend county borough, United Kingdom Exponential-e Full timeJob Title: Client Service CoordinatorExponential-e is seeking a highly motivated and customer-focused Client Service Coordinator to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Manage and resolve customer issues in a timely and...
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Client Service Coordinator
1 month ago
Bridgend, Bridgend county borough, United Kingdom Exponential-e Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Service Coordinator. As a key member of our support team, you will be responsible for providing exceptional service to our clients, resolving technical issues, and ensuring seamless communication throughout the support process.Key...
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Client Service Coordinator
1 month ago
Bridgend, Bridgend county borough, United Kingdom Exponential-e Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Service Coordinator. As a key member of our support team, you will be responsible for providing exceptional service to our clients, resolving technical issues, and ensuring seamless communication throughout the support process.Key...
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Client Service Team Lead
3 weeks ago
Bridgend, Bridgend county borough, United Kingdom Cavendish Maine Recruitment Full timeAbout the RoleCavendish Maine Recruitment is seeking an experienced Client Service Team Leader to lead, train, and support a team of client service professionals in delivering best-in-class service to commercial clients.The ideal candidate will have a strong commercial insurance background, excellent communication skills, and the ability to empathize with...
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Client Service Team Lead
3 weeks ago
Bridgend, Bridgend county borough, United Kingdom Cavendish Maine Recruitment Full timeAbout the RoleCavendish Maine Recruitment is seeking an experienced Client Service Team Leader to lead, train, and support a team of client service professionals in delivering best-in-class service to commercial clients.The ideal candidate will have a strong commercial insurance background, excellent communication skills, and the ability to empathize with...
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Customer Service Coordinator
3 weeks ago
Bridgend, Bridgend county borough, United Kingdom Reed Full timeWe are seeking a highly skilled Import Coordinator to join our fast-growing import department at Reed. This role is integral to managing all aspects of imports for our clients, from issuing quotes and arranging shipments to managing the customs clearance process and delivery.Key Responsibilities:Manage all aspects of ocean imports for clients, ensuring...
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Customer Service Coordinator
3 weeks ago
Bridgend, Bridgend county borough, United Kingdom Reed Full timeWe are seeking a highly skilled Import Coordinator to join our fast-growing import department at Reed. This role is integral to managing all aspects of imports for our clients, from issuing quotes and arranging shipments to managing the customs clearance process and delivery.Key Responsibilities:Manage all aspects of ocean imports for clients, ensuring...
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Customer Service Coordinator
2 weeks ago
Bridgend, Bridgend county borough, United Kingdom Reed Full timeCustomer Import Coordinator RoleWe are seeking a highly skilled Customer Import Coordinator to join our fast-growing import department at Reed. This role is crucial in managing all aspects of imports for our clients' customers, from issuing quotes and arranging shipments to managing the customs clearance process and delivery.Key Responsibilities:Manage ocean...
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Customer Service Coordinator
2 weeks ago
Bridgend, Bridgend county borough, United Kingdom Reed Full timeCustomer Import Coordinator RoleWe are seeking a highly skilled Customer Import Coordinator to join our fast-growing import department at Reed. This role is crucial in managing all aspects of imports for our clients' customers, from issuing quotes and arranging shipments to managing the customs clearance process and delivery.Key Responsibilities:Manage ocean...
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Customer Service Coordinator
4 weeks ago
Bridgend, Bridgend county borough, United Kingdom Reed Full timeCustomer Import Coordinator RoleWe are seeking a highly skilled Customer Import Coordinator to join our fast-growing import department at Reed. This role is crucial in managing all aspects of imports for our clients' customers, from issuing quotes and arranging shipments to managing the customs clearance process and delivery.Key Responsibilities:Manage all...
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Customer Service Coordinator
4 weeks ago
Bridgend, Bridgend county borough, United Kingdom Reed Full timeCustomer Import Coordinator Job DescriptionWe are seeking a highly skilled Customer Import Coordinator to join our fast-growing import department at Reed. This role is crucial in managing all aspects of imports for our clients' customers, from issuing quotes and arranging shipments to managing the customs clearance process and delivery.Key...
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Customer Service Coordinator
3 weeks ago
Bridgend, Bridgend county borough, United Kingdom Reed Full timeCustomer Import Coordinator Job DescriptionWe are seeking a highly skilled Customer Import Coordinator to join our fast-growing import department at Reed. This role is crucial in managing all aspects of imports for our clients' customers, from issuing quotes and arranging shipments to managing the customs clearance process and delivery.Key...
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Customer Service Coordinator
4 weeks ago
Bridgend, Bridgend county borough, United Kingdom Reed Full timeCustomer Import Coordinator RoleWe are seeking a highly skilled Customer Import Coordinator to join our fast-growing import department at Reed. This role is crucial in managing all aspects of imports for our clients' customers, from issuing quotes and arranging shipments to managing the customs clearance process and delivery.Key Responsibilities:Manage all...
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Client Service Team Lead
4 weeks ago
Bridgend, Bridgend county borough, United Kingdom Cavendish Maine Recruitment Full timeAbout the RoleWe are seeking an experienced Client Service Team Leader to lead, train, and support a team of client service professionals in delivering best-in-class service to our commercial clients.The ideal candidate will have a strong commercial insurance background, excellent influencing, listening, and communication skills, and the ability to empathize...
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Client Service Team Lead
4 weeks ago
Bridgend, Bridgend county borough, United Kingdom Cavendish Maine Recruitment Full timeAbout the RoleWe are seeking an experienced Client Service Team Leader to lead, train, and support a team of client service professionals in delivering best-in-class service to our commercial clients.The ideal candidate will have a strong commercial insurance background, excellent influencing, listening, and communication skills, and the ability to empathize...
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Client Service Team Lead
4 weeks ago
Bridgend, Bridgend county borough, United Kingdom Cavendish Maine Recruitment Full timeAbout the RoleWe are seeking an experienced Client Service Team Leader to lead, train, and support a team of client service professionals in delivering best-in-class service to our commercial clients.The ideal candidate will have a strong commercial insurance background, excellent influencing, listening, and communication skills, and the ability to empathize...
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Client Service Team Lead
3 weeks ago
Bridgend, Bridgend county borough, United Kingdom Cavendish Maine Recruitment Full timeAbout the RoleWe are seeking an experienced Client Service Team Leader to lead, train, and support a team of client service professionals in delivering best-in-class service to our commercial clients.The ideal candidate will have a strong commercial insurance background, excellent influencing, listening, and communication skills, and the ability to empathize...
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Client Service Team Leader
4 weeks ago
Bridgend, Bridgend county borough, United Kingdom Cavendish Maine Recruitment Full timeAbout the RoleWe are seeking an experienced Client Service Team Leader to lead, train, and support a team of client service professionals in delivering best-in-class service to our commercial clients.The ideal candidate will have a strong commercial insurance background, excellent influencing, listening, and communication skills, and the ability to empathize...
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Client Service Team Leader
4 weeks ago
Bridgend, Bridgend county borough, United Kingdom Cavendish Maine Recruitment Full timeAbout the RoleWe are seeking an experienced Client Service Team Leader to lead, train, and support a team of client service professionals in delivering best-in-class service to our commercial clients.The ideal candidate will have a strong commercial insurance background, excellent influencing, listening, and communication skills, and the ability to empathize...