Sales and Customer Service Expert

7 days ago


Bury St, Suffolk, United Kingdom Hales Group Limited Full time

About the Role:

Hales Group Limited is seeking a highly skilled and experienced Senior Sales Advisor to join their team. As a Senior Sales Advisor, you will be responsible for providing exceptional customer service, guiding customers through the sales process, and supporting the sales team in managing customer queries.

Main Responsibilities:

  • Customer Service: Provide outstanding customer service, responding to customer inquiries, and resolving any issues that may arise.
  • Sales Support: Assist the sales team in managing customer queries, providing technical advice, and guiding customers through the sales process.
  • CRM Management: Update the CRM system with relevant customer information and daily activity.
  • Sample Dispatch: Arrange for samples to be dispatched to customers.
  • Problem Resolution: Resolve any customer complaints or issues in a timely and professional manner.
  • Team Support: Assist the sales team in closing sales, providing advice on suitability, sizing, and pricing, and showcasing a natural flair for interiors.

Key Skills and Qualifications:

  • Experience: Minimum of 2 years sales experience in a luxury goods market.
  • CRM Experience: Experience in using a CRM system.
  • Communication Skills: Excellent communication and interpersonal skills.
  • Organizational Skills: Highly organized and able to prioritize tasks.
  • Technical Skills: Familiarity with Microsoft Office.

What We Offer:

  • Competitive Salary: A competitive salary package.
  • Bonus Structure: A bonus structure based on performance.
  • Pension Scheme: An optional pension scheme.
  • Additional Leave: Additional leave through years of service.
  • Sick Pay: Sick pay after completion of probationary period.
  • Company Events: Company events and social activities.
  • Employee Discount: Employee discount on company products.
  • Employee Assistance Programme: An employee assistance programme.
  • Free Parking: Free on-site parking.
  • Development Opportunities: Development opportunities for career growth.


  • Bury St, Suffolk, United Kingdom Jones Bootmaker Full time

    About the RoleWe are seeking a highly motivated and customer-focused Supervisor to join our team at Jones Bootmaker in Bury St Edmunds. As a key member of our store team, you will play a vital role in delivering exceptional customer service and supporting the store management team in achieving sales targets.Key ResponsibilitiesSupport the management team in...


  • Bury St, Suffolk, United Kingdom Jones Bootmaker Full time

    About the RoleWe are seeking a highly motivated and customer-focused Supervisor to join our team at Jones Bootmaker in Bury St Edmunds. As a key member of our store team, you will play a vital role in delivering exceptional customer service and supporting the store management team in achieving sales targets.Key ResponsibilitiesSupport the management team in...


  • Bury St, Suffolk, United Kingdom On Target Recruitment Full time

    About the Role:We are seeking a highly organized and detail-oriented Sales Support Specialist to join our team at On Target Recruitment. As a Sales Support Specialist, you will play a critical role in providing exceptional customer service and support to our sales team.Key Responsibilities:Provide efficient and effective support to the sales team, acting as...


  • Bury St, Suffolk, United Kingdom Hays Specialist Recruitment Full time

    Customer Services ConsultantWe are seeking a highly skilled Customer Services Consultant to join our team at Hays Specialist Recruitment. As a Customer Services Consultant, you will be responsible for providing exceptional customer service to our clients, supporting the sales team and aftersales service team.About the RoleProvide professional customer...


  • Bury St, Suffolk, United Kingdom Universal Business Team Full time

    We are pleased to be recruiting for a Sales Support position on behalf of our client, a leading manufacturer and supplier of liquid storage fuel tanks. This family-oriented company is experiencing rapid growth, and they are looking for a dedicated and efficient individual to join their Sales Support team.Key Responsibilities:Provide exceptional customer...


  • Bury St, Suffolk, United Kingdom Universal Business Team Full time

    We are pleased to be recruiting for a Sales Support position on behalf of our client, a leading manufacturer and supplier of liquid storage fuel tanks. This family-oriented company is experiencing rapid growth, and they are looking for a dedicated and efficient individual to join their Sales Support team.Key Responsibilities:Provide exceptional customer...


  • Bury St, Suffolk, United Kingdom Asda Express Full time

    About the Role:We are seeking a friendly and dedicated sales assistant to join our team at Asda Express. As a sales assistant, you will be responsible for providing outstanding customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Engage with customers and provide a fast and friendly servicePrepare and present...


  • Bury St, Suffolk, United Kingdom Asda Express Full time

    About the Role:We are seeking a friendly and dedicated sales assistant to join our team at Asda Express. As a sales assistant, you will be responsible for providing outstanding customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Engage with customers and provide a fast and friendly servicePrepare and present...


  • Bury St, Suffolk, United Kingdom Asda Express Full time

    Job Summary:We are seeking a highly motivated and customer-focused Burger King Team Member to join our Asda Express team in Bury St Edmunds. As a key member of our store team, you will be responsible for delivering exceptional customer service, preparing our menu items, and maintaining a clean and welcoming store environment.Key Responsibilities:Provide...


  • Bury St, Suffolk, United Kingdom Hays Business Support Full time

    Your new company is a prestigious and well-established business with a strong presence in the UK market.Your new role is a newly created Customer Services Consultant position within a vibrant and experienced customer service team at Hays Business Support.Duties and Responsibilities:Providing efficient and professional customer service to meet the needs of...

  • Sales Professional

    3 days ago


    Bury St, Suffolk, United Kingdom Reed Full time

    About the Role:We are seeking a highly motivated and results-driven Sales Representative to join our team at Reed. As a Sales Representative, you will play a key role in driving sales growth and delivering exceptional customer service to our clients in the timber industry.Key Responsibilities:Develop and maintain strong relationships with existing customers...

  • Sales Professional

    3 days ago


    Bury St, Suffolk, United Kingdom Reed Full time

    About the Role:We are seeking a highly motivated and results-driven Sales Representative to join our team at Reed. As a Sales Representative, you will play a key role in driving sales growth and delivering exceptional customer service to our clients in the timber industry.Key Responsibilities:Develop and maintain strong relationships with existing customers...


  • Bury St, Suffolk, United Kingdom Lidl in Deutschland Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide excellent customer...


  • Bury St, Suffolk, United Kingdom Lidl in Deutschland Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide excellent customer...

  • Sales Professional

    6 days ago


    Bury St, Suffolk, United Kingdom Reed Full time

    About the Role:We are seeking a highly motivated and experienced Sales Representative to join our team at Reed. As a Sales Representative, you will be responsible for engaging with customers to understand their needs and providing tailored solutions from our extensive range of timber products.Key Responsibilities:Develop and maintain strong relationships...


  • Bury St, Suffolk, United Kingdom On Target Recruitment Full time

    About the Role:We are seeking a highly organized and detail-oriented Sales Support Specialist to join our team at On Target Recruitment. As a Sales Support Specialist, you will play a critical role in providing exceptional customer service and support to our sales team.Key Responsibilities:Provide efficient and effective support to the sales team, acting as...


  • Bury St, Suffolk, United Kingdom Mitchell Maguire Full time £26,000

    Position: Showroom Sales Consultant for Natural Stone & Porcelain FlooringAs a Showroom Sales Consultant specializing in Natural Stone and Porcelain Flooring, you will play a vital role in our customer engagement process. Your responsibilities will encompass understanding customer needs, providing expert advice, and facilitating sales in a dynamic showroom...


  • Bury St, Suffolk, United Kingdom On Target Recruitment Full time

    About the Role:We are seeking a highly motivated and organized Sales Support Specialist to join our team at On Target Recruitment. As a Sales Support Specialist, you will play a critical role in providing exceptional customer service and support to our sales team.Key Responsibilities:Provide efficient and effective support to the sales team, acting as a...


  • Bury St, Suffolk, United Kingdom On Target Recruitment Full time

    About the Role:We are seeking a highly motivated and organized Sales Support Specialist to join our team at On Target Recruitment. As a Sales Support Specialist, you will play a critical role in providing exceptional customer service and support to our sales team.Key Responsibilities:Provide efficient and effective support to the sales team, acting as a...


  • Bury St, Suffolk, United Kingdom On Target Recruitment Ltd Full time £24,000 - £28,000

    Sales Assistance OverviewOur company is recognized for its exceptional customer service and commitment to employee development. We are a professional and innovative organization that values the growth of its team members, making it an excellent environment for career advancement.Role SummaryAs a Sales Assistance Specialist, your primary responsibility will...