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Sales Support Specialist

2 months ago

Bury St, Suffolk, United Kingdom On Target Recruitment Full time

About the Role:

We are seeking a highly organized and detail-oriented Sales Support Specialist to join our team at On Target Recruitment. As a Sales Support Specialist, you will play a critical role in providing exceptional customer service and support to our sales team.

Key Responsibilities:

  • Provide efficient and effective support to the sales team, acting as a communication link between the sales team and the hire desk.
  • Handle telephone enquiries and routine correspondence, responding to customer inquiries in a timely and professional manner.
  • Research sales leads and projects as requested by Technical Sales Representatives and Management Team, identifying opportunities for growth and development.
  • Transfer relevant leads to projects and set actions for Technical Sales Representatives to follow up, ensuring seamless communication and collaboration.
  • Support the Hire desk team with their tasks, fostering a collaborative work environment and promoting a culture of excellence.
  • Learn the hire desk functions, which are both sales and operational, and develop a deep understanding of our products and services.
  • Participate in training on products, its applications, invoice system, and CRM software, staying up-to-date with industry trends and best practices.

Requirements:

  • Experience in a similar fast-paced sales support role, preferably with a sales/hire function.
  • Excellent communication and interpersonal skills, with the ability to liaise with customers on the phone and in person.
  • Proactive and keen to learn, with a strong desire to develop a career in sales and customer service.
  • Good IT skills, with proficiency in Microsoft Office and CRM software.
  • A full driving license, with the ability to commute to and from work.

What We Offer:

  • A competitive basic salary of £24k-£28k.
  • An annual company performance bonus.
  • A comprehensive pension scheme.
  • Death in service benefits.
  • 22 days + Bank Holidays (increasing with service).

About On Target Recruitment:

We specialize in sales, technical, and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors. Our consultants are experts in their market sector, and we place all levels of personnel, up to Director, across the UK and internationally.