Medical Administrator
10 hours ago
About the Role
We are seeking an experienced Coder / Administrator to join our team at Wearside Medical Practice.
The successful candidate will be responsible for:
- Answering telephones and dealing with patient queries face to face
- Supporting clinical staff with searches and audits
- Dealing with patient queries and daily tasks from clinical team
- Scanning and Snomed coding patient correspondence into patient records
- Monitoring practice email account
- Supporting clinical staff in all clinical procedures and maintain patient registers including safeguarding, palliative care, frailty etc
- Booking of appointments, dealing with prescription requests
- Taking minutes of meetings
Key Responsibilities
The ideal candidate will have:
- Excellent interpersonal skills
- Experience working in primary care is essential
- Good knowledge of Emis Web
- Good knowledge of medical terminology
- Excellent attention to detail
- Works calmly and methodically under pressure
- Treats patients and colleagues with dignity, respect and equality
- Flexible, reliable and responsive to change
- Ability to manage workload and meet deadlines
- Uses initiative and common sense when appropriate
- Extremely well organised, methodical and structured when working
- Excellent communicator
- Shows diplomacy, fairness and empathy with patients and colleagues
About Us
Wearside Medical Practice is a well organised, forward thinking and friendly Practice with an approximate list size of 8300 patients.
We currently have 1 GP Partner, 3 Advanced Nurse Practitioners supported by two Practice Nurses and 1 Health Care Assistant and a full complement of administrative staff.
We were rated overall Good by CQC in June 22.
The Practice maintains a very high QOF achievement each year.
The Practice uses EMIS Web supported by MJOG and GP TeamNet
Part of care home alignment scheme the Practice holds weekly MDT meetings to improve care of patients with complex needs.
The Practice holds regular formal clinical and nursing educational/MDT meetings.
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